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Customer Service Representative (Remote) - Jobs in Ottawa, Ontario

American Income Life AO - Michaela Ejifugha
Job LocationOttawa, Ontario
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull time

Job Description

Are you ready to jumpstart your career in a role that combines customer interaction with problem-solving AO Globe Life, one of the leading insurance providers, is looking for passionate and proactive Customer Service Representatives to join our team. If you’re enthusiastic about delivering outstanding service and working in a vibrant team environment, we want you!Responsibilities:

  • Respond promptly and effectively to customer inquiries via phone, email, and chat.
  • Provide accurate information about products, services, and policies.
  • Address problems in a constructive, solution-focused manner.
  • Keep thorough records of all interactions and comments from customers.
  • Stay updated on product knowledge and industry trends to better serve customers.
Qualifications:
  • Strong interpersonal skills and a friendly, customer-focused attitude.
  • Prior experience serving customers, ideally in the insurance industry or a similar profession.
  • Strong attention to detail and problem-solving skills.
  • A self-starter who can work independently.
What we offer
  • Competitive performance-based bonuses.
  • Flexible working hours and a fully remote arrangement.
  • Complete training and continuing assistance.
  • Opportunities for career advancement and professional development.
  • A pleasant, inclusive workplace culture that emphasizes collaboration and creativity.
Here at AO Globe Life we are dedicated to your advancement and success. Join a team devoted to providing our clients with financial security and peace of mind.Ready to start your journey If you are interested in starting your career in the insurance industry, we would be delighted to speak with you!Powered by JazzHR

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