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Employer Engagement Coordinator - Jobs in Ottawa, Ontario

Job LocationOttawa, Ontario
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract

Job Description

Job DescriptionAbout the roleLocation: Remote with regional travel requirementsTravel Requirements: Minimum weekly visits and attendance expected at Service Provider sites, Employer sites and community events in Ottawa region Application Deadline: September 17th, 2025Interviewing Timeline: September 22, 2025 to September 30, 2025Anticipated Start Date: October 13, 2025As an Employer Engagement Coordinator (EEC) you will be responsible for developing, nurturing and maintaining an ecosystem of industry and employer partnerships and building long-term employment opportunities for jobseekers. You will effectively apply tactics to achieve outcomes for job seekers and employer partners by exhibiting and presenting to large audiences both virtually and in person at industry trades shows, chambers, boards, and community events, and represent WCG on various advisory and working groups, leading workforce initiatives alongside industry to develop innovative, effective, and coordinated recruitment campaigns.What you’ll do

  • Plan, promote and execute events that engage employers to support them in meeting their labor market needs, including job fairs, roundtable discussions, information sessions and seminars
  • Manage employer referrals, including conducting needs analysis to determine how we can best support their business
  • Manage end-to-end process for job vacancy sharing (posting, closing, follow-up, admin, reporting)
  • Develop strategic employer accounts to increase the supply of suitable employment opportunities for Employment Ontario Participants
  • Build sector capacity though the provision of training and coaching to Job Developers across the Ottawa Employment Ontario network
  • Achieve/exceed customer service standards, ensuring customer calls and emails are answered and assistance provided during the first call
  • Provide exceptional customer service and professionalism to our employer and community partners and referrals
  • Place a high priority on building a reputable employment program through positive interactions, commitment to best practices, upholding network values and delivery of quality services
  • Transition job vacancies to filled positions by managing regional job, sharing platform and follow-up
  • Develop a strong understanding of WCG’s contract, guidelines, policies, and process
  • Provide support to resolve client complaints, disputed referrals and any other areas related to client referrals
  • Effective use of WCG’s Case Management System and other systems and databases (I.e., SharePoint, etc.)

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