Inside Sales Representative - Jobs in Ottawa, ON

Job Description

How will you make an impactThermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $25 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing productivity in their laboratories, we are here to support them. Our global team of more than 75,000 colleagues delivers an unrivalled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon. For more information, please visit www.thermofisher.com.What will you doOur Inside Sales Representatives are responsible for the sales of research products and services within a defined territory, primarily by using the telephone, but also email, Internet, and other technology. Our Inside Sales Representatives also maintain effective customer relations, develop opportunities for growth within an existing customer base, and assure market penetration and profitability while achieving sales and profit forecasts. This is an excellent opportunity for an energetic professional who is looking to gain experience in Sales with a company that is a world leader in their industry!Responsibilities:Develop and maintain effective customer relations with purchasing and end-user within assigned territoryIndependently make decisions, but also utilize available resources to meet customer needs and work effectively with a cross-functional team of supplier and internal resourcesDevelop and execute sales strategies and plans to expand business within assigned territory; Maintain a pipeline of opportunities to meet or exceed sales objectivesPerform sales calls and vendor relations with all customers and potential customers in the assigned territory primarily by phone, but face-to-face customer meetings may be requiredResearch competitor and industry activity and keep informed of new products/services and other general information of interest to customers incorporating this data in the business plan; Introduces new products and servicesHandle pricing within territory to control profitabilityMaintain accurate reporting, records, and files necessary for proper management of the territoryCommunicate with supervisor any customer issues or potential problems; perform other tasks assigned by managerInform customers of supply and price trends and assist in inventory controlPositively represent Thermo Fisher Scientific at all times throughout customer locationsHow will you get thereRequirements:Prior sales or lab experience is an assetBachelor’s degree, preferably in the sciences or equivalent work experience.Strong interpersonal, oral and written communication, and presentation skillsMust possess a strong desire to serve the customerMust deliver excellent customer serviceMust possess the organizational skills to multi-task and meet deadlines as neededMust be willing to travel to customer locations, if neededAt Thermo Fisher Scientific, each one of our 75,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.