IT Management Resiliency Consultant, Bilingual - Jobs in Ottawa, ON

Job Description

IntroductionAs an IT Management Resiliency Consultant, you will support IBM’s consistent growth by bringing to the table your resiliency focused business development, sales, Consulting, and delivery skills. Picture yourself working in a highly motivated, highly successful consulting practice team. If you’re ready to bring insights and experience in areas such as Resiliency Consulting, Business Continuity Consulting, Technology DR Consulting and Cyber Threat Impact Analyses, we are ready to offer you a best in class career development.Your Role and ResponsibilitiesReporting to a Sr. Manager and Practice Lead, the Bilingual IT Management Resiliency Consultant will maintain an effective business relationship with the IBM National Sellers, IBM account teams and the National Client’s to drive resiliency deals and resiliency pipeline “wins” and then focus mostly on the execution of the Resiliency consulting, advisory, assessments and recommendation outcomes of the consulting deal.The incumbent will contribute to the development and delivery of consulting solutions based on first-hand recent experiences. S/he will understand the challenges faced by clients and technology, the alternatives, and the remedy approach to best fit the resiliency requirements.In executing a consulting engagement, you will perform resiliency consulting assessment and build recommendations for implementation and orchestration:Resiliency Strategy and Vision for the “always on” modelOrganization resiliency for keeping pace with organization changesProcess resiliency for orchestration and business process availabilityApplication resiliency for the “active-active” uptime of systemsData resiliency for the protection and availability of corporate dataIT Infra resiliency for recovery, BC, DR, HAFacility resiliency for prime and alternative work areasand will be inspired by the opportunity to work in a team to develop new processes and technologies to overcome these challenges.Your Role and ResponsibilitiesAs a bilingual (French/English) IT Management Resiliency Consultant, you will support IBM’s consistent growth plan by bringing in your experience and expertise in IT Management Consulting and specifically in the enterprise Resiliency, Business Continuity, and Disaster Recovery areas.The IT Management Resiliency Consultant, as a subject matter expert, will support the national sales community and account teams in the discussion of Resiliency and Resiliency principles to demonstrate (a) evidence of our knowledge and capabilities and (b) assist clients in refining their understanding of IBM resiliency point-of-views, principles and approaches to increase the posture and orchestration of resiliency within their enterpriseThe IT Management Resiliency Consultant will create a Resiliency based solution, engineer the solution as part of the proposal process, and to provide proposal content such as estimates, assumptions and deliverables apply customization where necessary against the pre-established offering and custom assets.Emphasis on your ability to:assess risks to identify unacceptable physical threats, potential problem areas, or risks that could impact business operations, and to define preventive actions (not only remedies) or risk transfer alternativesidentify business impacts to define the financial and operational impact of a disaster, to quantify requirements for recovery time frames and data integrity, and to prioritize the recovery sequence of business functionsdevelop resiliency strategy and roadmap to define feasible recovery alternatives for an organization and to identify the optimum recovery strategy based on a cost/benefit analysis, addressing each major component in your environment: Workplace, Call Center (voice/telephony), Network, and Data Centerdevelop business continuity and resiliency plans to describe the tasks that users have to execute to respond to a disaster situation and to be able to perform vital business functions for return to normal operations and/or to create a comprehensive guideline for managing a disaster which affects the organization’s IT environment, telephony, and facilities to respond to a disaster situationThe IT Management Resiliency Consultant will independently or as part of a consulting team, perform the consulting solution, create the consulting resiliency deliverables, and achieve the project outcomes while communicating the project success resulting in high client satisfaction.Finally, the IT Management Resiliency Consultant will be perceived as the trusted advisor and brand expert for resiliency services within the IBM Canadian and Americas consulting practices. This requires your continued skill and expertise proactive growth to keep pace with resiliency principles, technologies, and evolving best practices.Required Technical and Professional ExpertiseBilingual language skills (French & English)Canadian Security L2 Eligible (mandatory)7+ years of progressive post-graduate IT and business consulting experienceExtensive experience and knowledge with resiliency related issues, impacts, trends and emerging practices to address the 8-resiliency implementation and orchestration topics (Strategy/Vision, Organization, Process, Applications, Data, Infra and Facilities)Ability to leading teams towards an outcome and break down impedimentsConsulting and Sales fundamentals skillsApplied Mainframe, resiliency consulting skillsApplied Network resiliency consulting skillsApplied Cloud resiliency consulting skillsApplied Cyber Security resiliency consulting skillsApplied Affinity Mapping of systems and assets for resiliency planning skillsApplied Holistic Planning experience to Orchestrate and automate recovery from DR/Cyber eventApplied Experience in performing Disaster Recovery simulationsApplied Experience in identifying technical, process and management/organizational actions to reduce the business impact of IT service disruptionsAbility to articulate key technologies' impact on security, availability, cost, capacity, transformation, risk, business enablement and transformation objectivesAbility to evaluate risk/merit to make recommendations on available and speculative informationPreferred Technical and Professional ExpertiseResiliency experience with QRadar suiteResiliency experience with Resiliency Orchestration suiteExperience in Cloud Transformations (to IaaS, PaaS, SaaS) strategies and principlesExperience in Enterprise Automation strategies and principlesExperience and success supporting business development and opportunity closure for complex, multi-month resiliency planning and execution programsExperience and success performing in a consulting delivery oversight role, providing leadership and direction in areas such as program start-up and governance, executive communications, and problem resolutionMust have the ability to work in Canada without sponsorship.About Business UnitThis position currently sits within Global Technology Services (GTS) Infrastructure Services (IS) or a shared services function supporting GTS.As announced in October 2020, IBM intends that its managed infrastructure services business of the GTS organization will become an independent company named Kyndryl by the end of 2021, creating two distinct and powerful market-leading companies.Together, we will advance the vital systems that power the digital economy. Serving over 4,600 technology-intensive, highly regulated customers, including over 75% of the Fortune 100, our people will design, run, and manage the most modern and reliable technology infrastructure that the world depends on today.We will work flexibly and in partnership with our customers to amplify business outcomes while always pushing ourselves to improve and meet all opportunities. Come join our team of diverse, devoted, and empathetic technology experts who are at the center of discovering what’s next.Please note: The final decision if this position will transition from IBM to Kyndryl is yet to be confirmed.Your Life @ IBMWhat matters to you when you’re looking for your next career challengeMaybe you want to get involved in work that really changes the world What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion Are you looking for a culture of openness, collaboration and trust – where everyone has a voice What about all of these If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.Impact. Inclusion. Infinite Experiences. Do your best work ever.About IBMIBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.Location StatementThis role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, and Syria) on a work permit, you are not eligible for employment in this position.Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.