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IT Support Specialist - Jobs in Ottawa, ON

Malatest
Job LocationOttawa, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Malatest is one of Canada’s largest social research companies with offices in Victoria, Edmonton, Ottawa, andToronto. Currently, Malatest is recruiting an IT Support Specialist to provide desktop and infrastructure supportwith network and server support. This position is ideal for someone with diverse skills who likes to keep busy witha high degree of efficiency and experience in improving systems, providing internal customer service, problemsolving, and working with various vendors. This position is based on Ottawa, ON, with travel to our Toronto officeand collaboration with multiple departments and office locations.Job Information:

  • Service desktop support
  • Systems Management
  • Asset Management
  • Servers and network maintenance
  • IT policies, privacy and security, and technical solutions planning
Familiarity with or ability to learn:
  • Windows 7/10 • MySQL • MS Exchange • Asterisk phone system
  • Knowledge of • VM Ware • Active Directory
  • Administration of
RDMS conceptsDNS, DHCP, andWindows Services
  • Windows Group Policy • Dovecot • MS Outlook • OCS
  • MS Office • Postfix • Snort • Network Security
  • Zabbix Software • iRedMail • Fail2ban • HTML, CSS, JavaScript
Qualifications:
  • Completion of post-secondary education in Business, Computer Sciences, or technical certification
(Network+, MCP, MCSA, or MCSE)
  • A minimum of 5 years technical support experience
  • Proven work experience in a desktop support capacity
  • Experience with Office equipment (VOIP telephony, printer, scanners, etc.)
  • Strong interpersonal communication skills
  • General networking knowledge including TCP/IP and switched networks and network security
  • As a condition of employment, successful candidates must be legally entitled to work in Canada and must
obtain security clearances required with the Industrial Security Directorate Division of The Government ofCanada.Why Work for MalatestMalatest is a dynamic and fast-paced research project work environment that provides the opportunity to learngrow and influence IT design. This position will support a variety of diverse projects with subject matter expertsand includes opportunities for learning and development.MALATEST VALUESTeam Player Client-Focus Business AcumenContinuous Learning Quality Orientation Dedication to ExcellencePosted: July 2 2021 Closing Date: July 30, 2021Locations: Ottawa, ON (with frequent travel to our Toronto, ON office as required)Hours of Work: Permanent full-time, 40 hours per week; hours of work for the position may vary, with overtime asrequired to meet the requirements and occasional on-call support needs.Rate of Pay: $50,000 - $60,000 annual salary (based on experience/position), plus benefitsHow to ApplySubmit your resume, cover letter, and application form to Malatest. No calls please.Please quote the competition number RAMiT-21O within the subject line and content of your application by e-mail.By Mail:E-mail: (Word or pdf) Fax:858 Pandora Averesumes@malatest.com 1-888-384-2774Victoria BC V8W 1P4Malatest is an equal opportunity employer and will not discriminate against any employee or applicant from employment forwhich the employee or applicant is most qualified. You are welcome to identify within your application if you belong to one ofthe four designated equity groups: women, Aboriginal peoples, persons with disabilities and/or members of visible minorities.

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