Officer, System Design and Support - Jobs in Ottawa, ON

Job Description

Job Requisition Id: 150548Business Function: FinancePrimary City: OttawaOther Location(s):Province: OntarioEmployment Type: Full-TimeEmployment Status: TemporaryLanguage Requirement: English EssentialEmployee Class and Level: CPMGA01Number of Vacancies 2Job Closing Date (MM/DD/YYYY):Health and safety is our highest priority. With vaccination shown to be the most effective tool to reduce the risk of transmission of COVID-19 and protecting individuals from severe consequences of this virus, Canada Post has implemented a Vaccination Practice. Accordingly, you will be required to attest to being fully vaccinated. If you are unable to be vaccinated, you may request an accommodation due to a medical, religious, or other prohibited ground of discrimination as described in the Canadian Human Rights Act.Job DescriptionParticipates in planning, coordinating, and managing the development and implementation of the ERP transformation project. and/or change requests. Manages programmer analysts and contracts on projects, systems development, and programming. Ensures quality assurance is achieved and all system changes conform to operations standards. Analyses all aspects of technological change as it relates to financial systems and ensures that management is advised of its impact.Provides information system expertise and other support to multiple internal stakeholders involved with consistent and readily available reference authority for obtaining/validating all financial, statistical, and other factual information pertaining to the Corporation and its activities.Leads the analysis, design, development and implementation of computerized databases and information systems required to support the operations and to ensure that all databases and reports are consistently updated to reflect current information.Job ResponsibilitiesBelow are the main job requirements and responsibilities for the officer, systems design and support:

• Manages and coordinates financial systems projects/enhancements progress.

o leading the analysis of specifications from business users.o reviewing proposals provided by the project team and programmer analysts and implementing the optimal technical solution.o reviewing and adjusting projects/enhancements priorities in accordance with business users’ requirements.o reporting projects/enhancements issues to management on timely basis, developing project plans, providing cost estimates, resource estimates, and time frames.o leads the specification of information system requirements and information system development activities as they relate to the transfer of data, its maintenance, and retrieval and its direct access by the user.Job Responsibilities (continued)

• Supervises system and process enhancements and provides ongoing support to existing production applications.

o establishing priorities and time frames for application testing and enhancements for the function.o reviewing and approving the acceptance criteria for the testing and deployment of system changes into the production environmento coordinates data collection activities by defining data and access requirements from functional, system and other corporate authority sources. Manages, develops and implements processes and procedures to ensure that required data is provided on a periodic and timely basis; ensuring that all systems and documents are updated to reflect current information and that information retained is appropriately supported in terms of definitions, sources, update, etc.o leads and coordinates user support activities related to the financial system which includes, documentation, training, hotline support, etc.o identifying and resolving system problems with the users and technical support groups.o establishing operational requirements/standards for the service level agreements as new systems are installed into production.

• Provides project support and direction to programmer analysts and contractors on project analysis, systems development, and implementation of financial systems projects.

o implementing the strategy and direction to the project team and programmer analysts.o ensuring the hardware and software solution will efficiently meet the objectives of the project.o monitoring project time frames and coordinating changes in the system specifications.QualificationsEducation

• Post-secondary education in Business or a related field

• CPA (CA, CMA or CGA) designation, or enrolment in courses is considered an asset

Experience

• One to three years’ experience in an environment focused on financial process and system improvements

Other Candidate Requirements

• Experience with Excel at an Advanced level, required

• Experience with Microsoft Access, an asset

• Experience with ERP SAP, an asset

• Experience with process mapping and system testing and creating process documentation, metrics, and business requirements

• Experience scoping, evaluating, and testing internal controls

• Experience with presentation and process mapping programs such as PowerPoint and Visio, an asset

• Sound judgment and decision-making abilities

• Highly influential with good negotiating abilities

• Strong customer service orientation

• Adept at information gathering and project execution

• Excellent communication skills

• Strong problem solving and team working abilities

Other InformationSafety Sensitive PositionsThis position may be considered a Safety Sensitive position.Employment EquityCanada Post will represent Canada’s diversity and provide a safe and welcoming workplace that embraces and celebrates our differences.We are committed to employment equity and encourage applications from women, Indigenous Peoples, persons with disabilities and visible minorities.Conflict of InterestThe Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.AccommodationCanada Post is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by Canada Post regarding a job opportunity, please advise if you have any restrictions that need to be accommodated. All information received in relation to accommodation will be kept confidential.Important MessageYour application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.Our Leadership BehavioursDecision Making – A champion of the organization who takes calculated risks and makes prudent, common sense decisions about current issues, future opportunities and resource requirements in a timely, well thought out manner that aligns with the corporations best interests.Accountability – An individual who strives for performance excellence and who holds him/herself and direct reports accountable for decisions and actions and for learning from mistakes when intended results are not achieved.Business Orientation – A proactive individual who understands the competitive nature of the business, and is committed to sustaining the business through excellent customer service and new business opportunities.Execution – A focused and self-motivated individual who acts with a sense of urgency and delivers on time and within budget, by dealing effectively with challenges and ambiguous situations.Leading People – A compelling communicator and leader who engages, motivates and inspires others to achieve results and who encourages personal growth and finding better ways of doing things.Our ValuesWe value diversity as an essential part of who we are as a company, how we operate and how we see our future. We believe that attracting, developing, and retaining people who reflect the diversity of Canada is essential to our success because this matters to all communities and customers we serve.Canada Post’s corporate values reflect the principles, beliefs and aspirations that guide our behaviour and shape our culture.Safety – We are committed to a safe and healthy environment for all our stakeholders.Customer – We serve Canadians with pride and passion.Respect – We treat each other with fairness and respect.Integrity – We act responsibly and with integrity.Transformation – We will innovate and transform to win in the marketplace.Quick Apply

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