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RECEPTIONIST/TYPIST - Jobs in Ottawa, ON

Job LocationOttawa, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

The Ottawa Carleton Detention Centre seeks a Receptionist/Typist to provide reception and clerical support services to institution staff, inmates and the general public.What can I expect to do in this roleYou will:

  • screen and direct multiple-line telephone switchboard calls to the institution, transferring calls as required;
  • receive visitors and verify identification, notifying appropriate staff members of visitors;
  • coordinate video visits and booking of time slots with the public and stakeholders;
  • schedule in-person visits and maintain up-to-date visitor's lists;
  • process incoming and outgoing mail;
  • type a variety of material and compose routine correspondence;
  • file and maintain ongoing inventory and order stationery as required.
How do I qualifyMandatory:
  • You must possess oral and written French language skills at the advanced level. Your proficiency level will be confirmed before hire
Administrative Knowledge and Skills:
  • You have knowledge of multiple-line switchboard and receptionist procedures to response to telephone inquiries, direct callers and process staff and inmate mail.
  • You demonstrate professionalism, tact and courtesy to respond to telephone inquiries, direct callers and process staff and inmate mail.
  • You have the ability to acquire knowledge of institutional policies and procedures relating to the release of information for institutions.
Mailing/Courier Knowledge and Reasoning Skills:
  • You have knowledge of relevant Canada Post regulations and mail and courier procedures.
  • You can prioritize incoming calls as well as recognize and act upon unusual calls.
  • You have analytical skills to identify incoming and outgoing mail and determine correct destination of incorrectly addressed mail.
Communication and Technical Skills:
  • You have strong oral communication skills to screen and direct calls to the institution and interact with colleagues, outside callers and visitors.
  • You have experience with a personal computer to complete word processing, database updates and produce various typed materials.
Additional Information:Address:1 Bilingual Permanent, 2244 Innes Rd, Ottawa, East Region, Criminal Record CheckCompensation Group: Ontario Public Service Employees UnionUnderstanding the job ad - definitionsSchedule: 3.7Category: Administrative and Support ServicesPosted on: Wednesday, May 12, 2021Note:This ad is also available in French.In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Talent Acquisition Branch (TAB), HR Service Delivery Division (HRSDD) to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.E-CL-163626/21

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