Retail Loans Administrator - Jobs in Ottawa, ON

Job Description

Scope of PositionUnder the direction of the Director, Business Development, the Retail Loan Administrator works with Business Development Officers and Credit Officers to provide effective “Service & Fulfillment” support for Alterna’s Business Development internal staff. In addition the Loan Administrator will be responsible for departmental sales and regulatory reporting for the brokered mortgage division, identifying and recognizing trends that management will be able to use for forecasting and planning.The Retail Loans Administrator will support the team with problem solving and troubleshooting tasks allowing the BDO and Adjudication team to focus on other areas of accountability including risk assessment and sales. This troubleshooting will include but is not limited to support in transaction and portfolio administrative matters as well as member service issues.Key ResponsibilitiesResponsible for the timely and accurate completion of the various loan administration and processing activitiesEnsure that our new membership and related credit approval and funding process’ adhere to legal/regulatory requirementsEnsure that funding related administrative duties are completed, monitored and managed resulting in productive departmental workflow, internal interaction with team members and required external communication.Assist Business Development and Retail staff, when required, in the preparation and submissions of mortgage renewals, and new loan recommendationsEnsure all reporting is completed accurately and within committed time framesInput of all new member, credit and deposit information, data and memos into the Banking systemManage and maintain all filing systemsAccountable for the accuracy of the documentation within mortgage files prior to filingPerforms final review of Commission to brokersIdentifying errors with BDO files prior to disbursalResponsible for preparation of submission of daily rate blast to mortgage brokersResponsible for cheque deposits to various financial institutionsCorresponding with referral sources using Lender base, Filogix portalAssist the Director of Business Development, the Manager, Retail Credit and Business Development team as required.Undertake other duties as assigned when requiredQualificationsPost-secondary education in a related discipline such as business administration, accounting, finance, real estate appraisal or Para-legal studiesMinimum 3 years’ experience in a financial institution ideally in a retail or business development role focussed on Retail LendingExcellent Knowledge of Retail Mortgage Lending documentation and procedures, CMHC and GE programsAccount management environment, with direct borrower/member contact, or with related experienceStrong computer literacy, with Microsoft Word and Excel experience being essentialKey Skills and Competencies:Ability to focus and develop solutions for work flow opportunitiesWillingness to pursue additional learning programsProven track record in service deliverySound decision making abilities and self-confidenceProactive thinking skillsSelf-MotivatedExcellent oral and written communication skillsSuperior multi-tasking skillsAbout Alterna SavingsAlterna Savings and Credit Union Limited (Alterna) has been the good in banking for 112 years! Alterna is made up of Alterna Savings and Credit Union Limited and its wholly-owned subsidiary, Alterna Bank. Together, we have $9.6 billion in assets under management.As the first full-service, member-owned co-operative financial institution outside Quebec, Alterna Savings shares its expertise with more than 183,000 members through a network of 36 branches across Ontario, that includes partner Peterborough Community Savings; as well as call centre and digital channels. Members and customers also benefit from industry-leading online brokerage, investment management services, and have access to the largest surcharge-free ATM network in Canada through THE EXCHANGE® Network, with over 3,700 ATMs to serve them.Working at AlternaEvery day, over 600 of our employees take pride in putting our members first. Our caring culture has been recognized by the prestigious employer awards National Capital Region’s Top Employers and Aon’s Best Employers (Platinum level).

• Although we appreciate all applicants, preference will be given to candidates who most closely meet the qualifications, key skills and competencies outlined above.
• Alterna is compliant with the Ontarians with Disabilities Act. If you have a disability, please contact Human Resources to let us know how we can accommodate you.

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