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Salesforce Administrator - Jobs in Ottawa, Ontario

Job LocationOttawa, Ontario
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull time

Job Description

Job DescriptionWe are looking for a Salesforce Admiinstrator to join our growing global team at Sectigo.The Salesforce Administrator is a technical expert responsible for managing and optimizing Salesforce applications with strong expertise in creating complex flows, validation rules, managing permission sets, sharing rules, and app management. This individual collaborates with team members and colleagues to troubleshoot and fix issues as well as find solutions to new requirements that directly impact our CRM functionality, enhance user experience, and contribute to our overall business success.This is a full-time and individual contributor role working in the hybrid model and at least 3 days a week from our Ottawa office, reporting to our Manager, CRM. The compensation range for this position is between CAN 90,000 and CAN 100,000, based on years of experience and internaly equity.Here are the core functions, responsibilities, and expectations for this role:

  • Manage and optimize the Salesforce platform to meet specific business requirements.
  • Create and maintain complex automation rules using Salesforce Flows.
  • Migrate old automations from Process Builder and Workflow rules to Salesforce Flows.
  • Ensure data integrity through validation rules and efficient permission set and sharing rules management.
  • Customize layouts within apps to enhance user experience.
  • Provide administration support for Salesforce CPQ configuration and automations.
  • Work on Sales and Service Cloud features related to leads, opportunities, cases, and customer service.
  • Collaborate closely with Business Analysts to ensure accurate implementation of requirements.
  • Provide ongoing support for system enhancements and updates.
  • Other duties as assigned and related to the nature of this role and company initiatives.

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