Technical Analyst - Jobs in Ottawa, ON

Job Description

IntroductionAt IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems If so, lets talk.Your Role and ResponsibilitiesExpertus is a Montreal-based FinTech company founded in 2001 that specializes in payment and cash management software publishing. Our solutions allow companies and financial institutions to modernize the payment processing and reduce their operational costs. More than 1,000 entities and 50 financial institutions worldwide process on average $25 billion per day through our infrastructures.Expertus is looking for a Technical Analyst who will take part in the various computer system deployment and operations steps. The Technical Analyst is an integral part of one of our operations teams. The successful candidate will be mentored by the members of the operations team for him/her to live a true collaborative experience and gain a valuable experience in a well-established and growing FinTech company.General responsibilities:Assisting with the Expertus-developed application technical support.Working with the system and solution integration specialists in the operations tools and processes.Undertaking projects autonomously in order to assist the operations team.Collaborating with the system and database administrators for technology and application environment maintenance.Identifying the physical or logical problems.Validating the request priorities and ensuring the request follow-up.Helping the team document the various technical procedures for the sound management of Expertus environments.Searched profile:A college degree or an equivalent combination of education or experience.Demonstrated autonomy.Proven abilities in communications.Curiosity and resourcefulness.Rigour in his/her task completion.Required Technical and Professional ExpertiseLinux (functional level).Microsoft Windows Server (functional level).Cloud (basic knowledge).Preferred Technical and Professional ExpertiseITSM as a Wiki or the Atlassian suite (Jira, Confluence).SlackProficiency in networking (VPN, DNS).SQL knowledge (query formulation).Scripting knowledge (Ansible, Bash, Perl, Powershell).Knowledge of Java and Python.Knowledge of monitoring solutions (Nagios Core, Nagios Xi , Nagios Log Sever, Pagerduty, logstash, elasticsearch).Knowledge of Windows Server and Linux environments (AIX, CentOs, RedHat).Knowledge of AWS cloud environments.Montreal location preferredBilingual (English / French)Must have the ability to work in Canada without sponsorship.About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.Your Life @ IBMWhat matters to you when you’re looking for your next career challengeMaybe you want to get involved in work that really changes the world What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion Are you looking for a culture of openness, collaboration and trust – where everyone has a voice What about all of these If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.Impact. Inclusion. Infinite Experiences. Do your best work ever.About IBMIBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.