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Workstation Support Technologist - Corporate Services Group - Jobs in Ottawa, Ontario

Job LocationOttawa, Ontario
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull time

Job Description

Job DescriptionWhat You Will Do

  • Coordinate IT endpoint equipment provisioning/deprovisioning using automated processes and 3rd party providers.
  • Perform advanced hardware and OS troubleshooting and support, including component-level troubleshooting and replacements.
  • Manage and evolve workstation OS configurations to meet security and end-user requirements, including deep troubleshooting and security hardening.
  • Deploy, patch, upgrade, and support corporate standard software applications using Microsoft Endpoint Management tools and perform complex software packaging.
  • Provide technical support services remotely or at deskside, including end-user training.
  • Collaborate with other IT teams for problem resolution and routine tasks.
  • Maintain and manage Active Directory/AAD, Intune, Autopilot, Device Records, and Corporate Software Portal.
  • Conduct Software Packaging and wrapping to facilitate automated software provisioning and delivery through Autopilot and Intune
  • Leverage your scripting and PowerApps skills to facilitate various automationamp; reporting tasks as required.
  • Play a key role in managing our AD/AAD identity providers (users, groups, etc)
  • Utilize your advanced knowledge of Office365 apps (ie. SharePoint) to help your customers leverage modern technology to aid their business requirements
  • Perform expert-level support for SaaS technologies and manage conferencing systems and cell phone hardware standards.
  • Various other duties and responsibilities.

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