Automation Operations Specialist, NA - Jobs in Outremont

Job Description

About Vantage Data CentersVantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another #39;s experience.Vantage Data Centers powers, cools, protects and connects the technology of the world #39;s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.Automation systems groupThe Automation Systems Group is responsible for the design, construction and support of innovative data center automation and control infrastructure. The department collaborates with Operations, Sales, Engineering, Information Technology and Management to ensure the system continues to fulfill Vantage customer requirements. Automation Systems works closely with partner contractors to produce the best design and helps manage these partners to success by providing accurate requirements, goals, and timelines. In addition to design and construction, we are also responsible for the technical requirements of the Operations department involving troubleshooting, calibrating, and repairing mission critical control systems throughout all Vantage locations.Position overviewVantage is looking for a resourceful, detail-oriented, self-motivated Data Analyst to support customer requests and reporting requirements and drive strategic initiatives focused on process development, technical reliability, and performance improvement. As part of the Automation Systems team, you will be responsible for ensuring that all reporting is created on time and accurately reflects performance while working to structure, build, and implement process improvements across the organization. The daily responsibilities include collecting data to produce reports and presentations based upon internal and external requirements; perform program management activities to implement goal-oriented strategies; implementing software-based automation and reporting tools; establishing and documenting procedures, training materials, and associated technical guides; and implementing process improvements focused on providing direct benefit back into the organization. A successful candidate in this role will be agile and able to manage multiple projects at a time, an out of the box thinker that is good at problem solving and will have the ability to implement technical solutions using Power BI, Tableau, HI Charts, Smartsheet and other tools.Essential job functions

• Standardize and populate internal and external presentation materials and metrics
• Manage several projects and tasks at one time while remaining agile to respond to high priority activities and customer requests
• Identify, plan, present, and implement process improvement through automation and other deliverables
• Work within Microsoft tools and other software products to build dashboards and report on KPIs
• Research, analyze, draft, and execute plans to advance the organization
• Synthesizing complex information into clear, concise messages and action plans
• Ensure quality of all data and information presented to internal and external stakeholders

Duties

• Collect and analyze information from multiple sources to create and update recurring reports using Microsoft O365 tools such as: Excel, Power Point, Project, Visio, Word, and PowerPoint
• Proactively develop and articulate effective solutions for legacy processes and complex problems that can be quickly implemented
• Support and implement process improvements, automation, and advanced reporting capabilities using Power BI, Tableau, Smartsheet, light scripting and other software
• Manage strategic programs through gaining support for ideas, proposals, projects, and solutions in ways that are consistent with the values and mission of the organization
• Use data to driven key metrics to conceptualize a strategy and provide insightful recommendations to improve results
• Interface with internal departments to collect requirements and documentation to identify process improvement initiatives
• Ensure accuracy and integrity of data presented to all stakeholders through a quality assurance reviews and testing
• Prioritize ad hoc requests from internal and external stakeholders and record all activities within the designated tools
• Partner with the Vantage Software Development team to create real-time availability of data for internal and external use
• Participate in the design, configuration, and UAT of internal tools used to support the organization
• Develop process and procedure documentation, flow charts, and other necessary documentation to map all interfaces, inputs, outputs, and processes
• Communicate regularly with management on issues, constraints, and project status

Job requirements

• Bachelor of Science degree in Information Technology, Business Management, or related field
• 2-4 years of experience as an Analyst, Program Manager
• Advanced skills in Microsoft Office 360Suite - Excel, Word, Power Point, Project, and Visio
• Proficient in Power BI, Excel Macros, SharePoint, Smartsheet, or other reporting tools
• Experience with running database queries and developing limited scripts
• Data Center, high-tech, or rapid growth industry experience is strongly preferred, but not required
• Strong sense of personal accountability regarding decision-making and team leadership
• Track record of Work being free of defect
• Problem solving skills to troubleshoot and resolve issues
• Must be able to work in a collaborative team environment as well as individually
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Limited travel is expected
• Bilingualism (French and English) is required for this position due to the nature of the role requiring interactions with domestic and global clients, and colleagues

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other #39;s strengths and respecting each other #39;s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.Don #39;t meet all the requirements Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.Vantage Data Centers is an Equal Opportunity EmployerVantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.