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Customer Service Consultant - Jobs in Outremont

Bédard Ressources inc.
Job LocationOutremont
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent

Job Description

Do you have an interest in the automotive sectorDo you have customer service experienceWe have a very special position for you on our customer #39;s team in Pointe-Claire! Specializing in requests from thousands of dealers across the country, they make sure to find the exact products and the right prices for each and every one of them: stationery, parts and supplies, etc.!Apply now!Main tasks:

  • Process every incoming order. If necessary, suggest alternatives to unavailable products.
  • Use the phone, email or chat: all platforms are good to offer good customer service.
  • Take advantage of each interaction with customers to offer personalized solutions to their requests.
  • Follow up on current orders and proactively propose solutions to customers.
  • Prepare and communicate quotes to customers.
  • Provide effective support to the external sales team.
  • In order to provide excellent service, be available to perform other related tasks.
Benefits of this position
  • Stable schedule from Monday to Friday!
  • Group insurance package offered.
  • Full training on the company’s products and services.
  • Quick job start.
  • Permanent, full-time position.
  • Parking available.
  • Friendly team.
  • Opportunity for career advancement.
Requirements:
  • You possess a minimum of two years of experience in a customer service position.
  • You have experience in a call center Excellent, that’s a plus!
  • You are completely bilingual, French and English – spoken and written (to be able to respond to bilingual customers).
  • You are proficient in the Office suite.
Ideal candidate:
  • Active listener who enjoys being in contact with others.
  • Multiple projects at the same time No problem. You have outstanding organizational skills.
  • Establishing priorities seems to you like the best way to be organized.
Interested in this position Please send your application to Cristina Andreea Cismasiu by email atcristina@bedardressources.com.This is not exactly what you are looking for Check all our other job opportunities on www.bedardresources.com. Consult our website regularly, new positions are added every day!

APPLY NOW

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