Advisor - Communication - Jobs in Plessisville, QC

Job Description

At Desjardins, we believe in equity, diversity and inclusion. Were committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.If theres something we can do to help make the recruitment process or the job youre applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!Job LevelNV-08The incumbent supports and advises caisse managers in developing, improving and implementing communications solutions, practices, programs and tools.General Information on the PositionMain Responsibilities

• Develop the caisses annual communication activities plan based on the allocated budget. Provide recommendations to managers regarding strategies and communication activities targeting various clienteles, community organizations, officers and employees in order to meet their needs for visibility and raise their appeal. Assist managers in carrying out these activities.
• Advise managers in developing, improving and implementing communications solutions, programs and tools.
• Assist in developing, monitoring and implementing the communications action plan (internal and external), in line with Desjardins Groups targeted results and strategic orientations.
• Maintain the caisses and Desjardins Groups positive image by identifying potential risk and inform the caisses general management and the various partners involved. Monitor activities related to service quality for members and customers (e.g. surveys, processing complaints).
• Receive, assess, and recommend sponsorship requests, donations and subscriptions and perform ensuing follow-up activities regarding the level of funding granted. Assist the manager in negotiating sponsorship, donation, and subscription agreements. Assist in producing the caisses social responsibility report.
• Oversee the organization of various caisse events, including logistics and the writing of speeches (e.g. annual general meetings, special meetings) and produce the annual report.
• Analyze, select and ensure the quality of communication vehicles intended for members and customers (e.g. letters, mass mailings). Produce and disseminate a variety of information (e.g. intended for local newspapers as well as internal communications).
• Support caisse representatives in maintaining business relationships with various clienteles and community organizations. Assist with organizing events for customers and community organizations (e.g. information sessions, conferences, school caisse activities).
• Moderate social media communities: draft informational content for publication (e.g. advertising, video) and ensure the overall relevance and coherence of comments and interactions.
• Identify needs and perform follow-up activities regarding ad placement mandates in collaboration with the various involved partners. Follow up on Desjardins Group merchandising proposals (e.g. ordering promotional material for all caisse sites, posters).

Other working condition

• Number of job available : 1

Qualifications

• Bachelor’s degree in a related field
• A minimum of two years of relevant experience

Please note that other combinations of qualifications and relevant experience may be considered

• For vacant positions available in Quebec, please note that knowledge of French is required

Specific knowledge

• Knowledge of all products and services aimed at caisse members and those offered by Desjardins business centres, components and distribution networks, as well as those of competitors
• Knowledge of external environment
• Excellent knowledge of French spelling and grammar
• Knowledge of communication and advertising methods, techniques and tools
• Understanding of the philosophy and fundamentals of financial services cooperatives
• Knowledge of policies, legislation, standards and ethics governing the operations of the caisse and its centres
• Knowledge of service standards
• Knowledge of the democratic structure of the caisses and the Desjardins network

Desjardins Cross-sector skillsAction oriented, Customer Focus, Differences, Nimble learningKey competencies for the jobWork LocationCaisse Desjardins de LÉrableTrade UnionCAISSE DE LÉRABLE (T: 20105)Unposting Date2022-09-6Job FamilyCommunications (FG)Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.Quick Apply

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