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appointment and internal coordinator - Jobs in Port Elgin, ON

Ford Lincoln
Job LocationPort Elgin, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

peninsula ford is looking for an Appointment/internal Coordinator in port elgin!Apply to this position if you:

  • You care about exceptional customer service
  • Have attention to detail
  • Want to be a part of a growing auto group
Requirements:This person requires an outgoing personality and a genuine desire to exceed expectations. Must be able to work independently, are punctual, and reliable.
  • 1-year experience in a call center environment
  • Dynamic and positive
  • Experience in the automotive industry (Not required, but an asset)
Knowledge and Skills:
  • Excellent sales approach, the ability of persuasion
  • Excellent customer service skills
  • Excellent planning and organizational skills
  • Excellent interpersonal and communication skills
  • Ability to work in a fast-paced environment
  • Ability to learn multiple software applications;
Duties to include but are not limited to the following:
  • Book service appointments that maximize each retail service departments available hours to sell. You will make outbound calls to existing customers for service appointment configuration, after-service follow-up, and other special programs directed by management.
  • Maintain daily/weekly/monthly goals as established by management and maintain current knowledge of all Service and Parts marketing initiatives and product offerings.
  • Ensure mobility needs for all service customers are fulfilled within established guidelines and available resources.
  • Capture and update customer contact information as per established guidelines and respond to all email and voicemail messages within established guidelines.
  • Imputing client data and updating activities in CRM
  • grenade internal safetys/clean work orders
What we offer:
  • Competitive wages and bonuses
  • Excellent group insurance
  • Permanent full-time position
Additional Information:Our Company proudly provides equal employment opportunity for all employees and applicants. We welcome and encourage applications from persons with disabilities. Accommodations are available upon request for candidates taking part in any aspect of the selection process.We would like to thank all applicants, only those selected for an interview will be contacted.Quick Apply
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