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I.S. Service Desk Specialist - Jobs in Port Moody, BC

City of Port Moody
Job LocationPort Moody, BC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

I.S. Service Desk SpecialistJob order - J0323-1442 - Temporary Full-TimeTitle I.S. Service Desk SpecialistCategory Information TechnologyCity Port Moody, British Columbia, CanadaJob Description I.S. Service Desk SpecialistThe City of Port Moody has an exciting temporary, full-time opportunity for an I.S. Service Desk Specialist who takes initiative and is an excellent team player to join our team until approximately January 2024. This position reports to the I.S. Infrastructure Supervisor and will respond to day-to-day service desk requests, providing support and technical assistance to staff.This position will:

  • Respond to service desk requests, providing hardware, software and networking support
  • Allocate new hardware, software and infrastructure components
  • Create user accounts and maintain security groups
  • Acquire, review and change existing hardware and software configurations
  • Develop efficient procedures to manage repetitive tasks
  • Create and update technical and end user documentation
  • Assist with data backups
  • Deploy and program telephony handsets
  • Troubleshoot multifunction printers
  • Maintain and deploy mobile devices
Qualifications:
  • Two year technology diploma with a focus on networking technology and computing infrastructure
  • Minimum 6 months to one year of related experience working with computer systems in a service desk role
  • Knowledge of IP networking, IP telephony, Active Directory, Windows Server, Windows desktops and peripherals
  • Demonstrated familiarity with current technological developments and trends
  • Valid Class 5 Drivers License
Please note that employment with the City of Port Moody is subject to the receipt of a satisfactory police records check and also a satisfactory drivers abstract.The City of Port Moody strives to be an employer of choice and offers an excellent benefits package as well as professional development opportunities and, for some positions, remote work opportunities.Applicants are advised that it is a condition of employment with the City that a successful candidate who is not already employed by the City provide proof that they are fully vaccinated against COVID-19, subject only to human rights-based accommodation in applicable circumstances.SkillsReference 211375Click here to applyEducation : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience : 1 to less than 7 monthsQuick Apply
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