Mgr, Slots-DWC - Jobs in Pouce Coupé

Job Description

Position Summary:Reporting to the Regional VP, Operations the successful candidate will be a talented individual with strong management and business experience – a person who wishes to further their professional career within the gaming industry and play an active leadership role in all aspects of Chances Dawson Creek, creating great experiences and memories for our internal and external guests while driving our business to greater heights.Duties and Responsibilities Include:

• Implement gaming operations strategic plans as directed and make recommendations for opportunities for greater efficiency while ensuring adherence to all policies and procedures
• Provide a positive learning environment through training initiatives, develop performance objectives and deliver performance reviews for direct reports
• Perform the required gaming management duties and ensure the safety, security and integrity of gaming while maintaining strong working relationships with all guests, team members and stakeholders
• Develop and monitor gaming operations budgets, forecasts and promotions, and review revenue and labor cost reports, accounting reports and other daily reports
• Oversee scheduling and payroll, monitor staffing levels to ensure they are maintained to provide superior guest service
• Maintain a strong knowledge of all gaming policies and procedures and ensure all team members are working in compliance with procedures, internal controls, company policies and procedures and/or BCLC policies and procedures; report any violations and escalate as necessary
• Resolve guest disputes or irregularities and do so in an empathetic, patient and friendly manner
• Provide a professional, constructive and supportive environment for all team members
• Oversee all aspects of facility as required and perform other duties as assigned

As a successful candidate YOU will possess the following qualifications:

• Post-Secondary education in finance, business, accounting or suitable combination of education and experience an asset
• Have a proven record of driving business through innovation, analytics and leadership
• Minimum three years of management experience preferred
• Computer literacy in Microsoft Office (Excel, Word, Outlook)
• Demonstrable ability to exceed internal and external guest expectations with proven leadership and motivational skills
• Strong written and verbal communication skills with strong understanding of self as well as others when communicating with team members and guests
• A commitment to continually increasing your knowledge of our products and services in order to offer exceptional experiences to our guests
• A willingness to learn, develop and achieve new skills for personal and professional development
• Live GCC’s Values on the job: Integrity, Team Engagement, Drive to Succeed, Service Excellence and Citizenship
• A passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving service excellence

Work Environment Considerations

• Regular office and casino environment, non-traditional work hours may be required in certain circumstances, some travel may be required

Great Canadian Gaming Corporation is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required. We thank all applicants for their interest, and will contact those qualified to continue in the recruitment process.

Who we are!GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of 9,500 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.What #39;s in it for you

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your clients!
• You #39;ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: environment that values diversity as a source of strength.
• This isn #39;t your typical #39;corporate #39; job. We work hard and we have fun!

The only thing we don’t play games with…..is your career!Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.Please note that due to the volume of applications, only those under consideration will be contacted for an interview.Thank you for your interest in Great Canadian Entertainment!