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BDC Appointment Coordinator - Jobs in Regina

Job LocationRegina
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract

Job Description

ABOUT USDilawriGroup of Companies is Canada #39;s largest automotive group, representing over 35brands at more than 80 franchised dealerships. We are dedicated to providingexceptional customer service and fostering a culture of innovation and excellence.Join our team and become part of an organization that values people,performance, and community.ABOUT THE ROLEWeare looking for a BDC Appointment Coordinator to join our team with Dilawri Group of Companies.The successful candidate is someone who is passionate about the automotiveindustry and eager to contribute to our growing team.Key Responsibilities:· Responsible forappointment coordination for multiple dealerships, ensuring timely customercontact, service prospecting and assisting incoming service customers.· Identify andqualify customer opportunities for growth and improvement in the area ofservice and customer care.· This role providesmultiple levels of customer follow-up through several call types and softwareapplications.· 75+ Service callsminimum is required per day.ABOUT YOU · Excel at customerservice and enjoy contacting and assisting customers on the telephone.· Clear and pleasantvoice quality is required for telephone communication.· Attention todetail to ensure all customer requests and information is correctly entered.· Ability to learnmultiple software applications.· Focus onexceptional customer service.· Previous serviceexperience is considered an asset.What We Offer:·Competitive salary and benefits package·Opportunities for career growth and development·A support and inclusive work environment·On-site parkingIfyou are searching for an opportunity to grow your career while adding value toour team - this role is for you. We invite you to submit your resume, inconfidence, for our review and consideration.DilawriGroup of Companies is an equal opportunity employer. We celebrate diversity andare committed to creating an inclusive environment for all employees.

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