Manager Grants and Regulatory Engagement - VAC36F25 - Jobs in Regina

Job Description

SLGA is seeking an experienced, dynamic, and customer service-oriented leader to join its Client Services Branch.The Manager, Grants and Regulatory Engagement is responsible for the overall management of the provincial government’s Charitable Gaming Grant Program. This includes reviewing, recommending, and implementing policies, procedures, and practices to ensure accurate and efficient regulatory oversight of the grant program and the management of its day-to-day operations. The Manager also liaises with the charitable gaming industry with respect to the grant program and other matters relating to regulatory requirements. The Manager is expected to scan the environment for opportunities to analyze and improve work as well as utilize new work practices and technologies when required to increase efficiency. The Manager will develop, implement and evaluate the key performance indicators for the RSD’s customer service strategic goals.Reporting to the Director, Client Services, the successful candidate will:

• Oversee investigative financial reviews and audits of charitable gaming licenses regarding the provincial government’s Charitable Gaming Grant Program. Ensure completed financial reviews are accurate, properly supported and adhere to professional ethics and accepted accounting principles.
• Critically review financial statements and reports to ensure their accuracy; analyze and oversee the processing of financial information submitted by charitable organizations to support their eligibility for a charitable gaming grant.
• Review, recommend and implement changes to financial and management accounting policies, procedures and practices within the branch.
• Develop and implement a customer engagement strategy for RSD to inform and educate internal and external stakeholders and to obtain information from the stakeholders on techniques to enhance our customer service delivery standards as part of our continuous improvement and change management efforts.
• Identify and develop initiatives and approaches for, and conduct consultations with, licensees/permittees and regulatory stakeholders to promote regulatory compliance in the province.
• Coordinate and assist in the development of presentations to stakeholders that may be delivered by other business units within RSD.
• Responsible for hiring, assigning work, and performance managing of team members, including representing management on labour related matters.

Who we’re looking for:This opportunity is for an experienced manager with a history of developing and implementing customer engagement strategies, continuous improvement and change management initiatives within a regulatory environment. Our candidate of choice will be a proactive manager who has:

• Bachelor of Business Administration or Commerce and two (2) years’ experience, or a combination of education and experience in a related area.
• Knowledge of sound financial analysis and accounting methods with the ability to critically analyze financial documentation and complete financial reviews.
• Superior written, verbal communication and stakeholder facilitation skills.
• Experience in a supervisory or management position.Ability to lead and manage staff through setting goals, work objectives and performance management.
• Demonstrated work experience in process improvement, policy and procedure development, and documentation.
• Skills in analyzing internal and external feedback in order to identify continuous improvement opportunities and developing those opportunities while working with senior management.
• Proven ability to evaluate and develop policies while creating strategic and operational approaches to implement consultative and educational programs.
• Knowledge and experience conducting consultations and analyzing information to determine educational requirements and to measure impacts of internal and external factors.
• Leadership abilities in order to effectively lead customer engagements and contribute to continuous improvement.
• Demonstrated ability to independently identify issues and their underlying causes, assess viable options, recommend solutions, implement an appropriate course of action and evaluate the results in order to improve business processes.
• Strong interpretive, analytical and research skills in order to ensure compliance with appropriate legislation, regulations, policies and terms and conditions; and
• The ability to work efficiently with strict deadlines and frequent interruptions.

Required Competencies:

• Accountability (Level B) – Holds team members accountable and clarifies team expectations.
• Communication (Level B) – Adapts communication.
• Customer Service Excellence (Level C) – Builds customer relationships and identifies required improvements to service delivery.
• Adaptability (Level C) – Anticipates future needs or changes within the work environment.
• Teamwork (Level B) – Leads and develops the team.
• Leadingamp; Developing Others (Level A) – Sets employee expectations for performance and development.
• Leading Change (Level B) – Builds commitment to change.
• Strategicamp; Operational Planning (Level A) – Aligns strategies at work unit level.

What we offer:

• A competitive salary
• Inclusive, dynamic and challenging work environment
• Work life balance
• Career development and growth opportunities
• Vacation, scheduled days off (SDO) and other types of leave
• Employee and Family Assistance Plan (EFAP)
• Flexible spending benefit account
• Support for professional fees and career development
• Comprehensive benefits package including matched pension, disability insurance, health and dental

Working Conditions

• Required to obtain and maintain SLGA Gaming Regulator Registration
• Office environment/setting
• On-site with travel as required

To ApplyBoth your cover letter and resume will be used in the screening process. Please clearly indicate where or how you have acquired the required competencies, skills, and experience listed above. The selection process may consist of any, or a combination of the following: interview, written assessment, or presentation. Only applicants under consideration will be contacted.The successful candidate will be subject to SLGA’s Gaming Regulations and Code of Conduct Policies.For a detailed job description, please e-mail hr@slga.comApplication deadline:11:59 PM September 17, 2024 Vacancy number:36/F25Classification:MCP07 ($84,216 – $109,944 annually) SLGA is committed to achieving a representative workforce. We invite all qualified individuals to apply. Women, Aboriginal people, persons with disabilities and visible minorities are encouraged to self-identify.Powered by JazzHR