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Assistant Food and Beverage Manager - Jobs in Sault Ste. Marie, ON

Marriott International, Inc
Job LocationSault Ste. Marie, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Posting Date Sep 07, 2021Job Number 21099424Job Category Food and Beverage & CulinaryLocation Delta Hotels Sault Ste. Marie Waterfront, 208 St Marys River Dr, Sault Ste. Marie, ONT, CanadaBrand Delta Hotels & ResortsSchedule Full-TimeRelocation NPosition Type ManagementLocated Remotely NWith our diverse portfolio of locations, you’ll find Delta Hotels in world-renowned cities and prestigious resorts across Canada. Delta Hotels is a Marriott International brand and offers you the opportunity to find the hospitality job and career journey thats right for you. With more than 1100 managed properties and 19 brands youll find Marriott International in your neighborhood and in more than 74 countries across the globe. Find Your World™ at Delta Hotels.JOB SUMMARYPosition responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.CANDIDATE PROFILEEducation and Experience

  • High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.
OR
  • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.
CORE WORK ACTIVITIESAssisting in Food and Beverage Operations
  • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
  • Provides excellent customer service to all employees.
  • Responds quickly and proactively to employees concerns.
  • Uses coaching skills throughout the property.
  • Demonstrates self confidence, energy and enthusiasm.
  • Motivates and encourages staff to solve guest and employee related concerns.
Ensuring Exceptional Customer Service
  • Provides excellent customer service.
  • Responds quickly and proactively to guests concerns.
  • Understands the brands service culture.
  • Sets service expectations for all guests internally and externally.
  • Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
  • Follows up to ensure complaints have been addressed to the guests satisfaction.
  • Develops a relationship with all guests to build repeated clientele internally and externally.
Additional Responsibilities as Assigned
  • Complies with all corporate accounting procedures.
  • Assists GM as needed with annual Quality audit.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Notification to Applicants: Delta Hotels Sault Ste. Marie Waterfront takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.Quick Apply
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