Program Supervisor - Jobs in Sault Ste. Marie, ON

Job Description

Are you looking for an opportunity to utilize your strong analytical, negotiation, influencing and planning skills in a service system management role Here is your chance to demonstrate your expertise in the efficient and effective management of governmental and non-governmental organizations funded by the Ministry of Children, Community and Social Services.If you have expertise in the planning, management, governance and service delivery of social programs, consider this exciting opportunity with the Ontario Public Service (OPS).NOTE:

• We are recruiting for:
• 1 bilingual (English/French) permanent position
• 1 Unilingual permanent position

• The successful candidates will need the ability to travel regularly throughout the Region.
• The successful candidate will have the option of working from the following satellite office locations:

• 720 Robertson St, Kenora
• 435 James St S, Thunder Bay
• 5520 Hwy 101 E, South Porcupine
• 70 Foster Drive, Sault Ste Marie
• 621 Main St W, North Bay
• 199 Larch St, Sudbury

• Alternate work arrangements including flexible hours, telework (remote work), compressed work week, job sharing may be considered.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontarios Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.What can I expect to do in this roleYou will:

• Develop action plans to accomplish strategic and operational requirements
• Administer, manage and negotiate funding and monitor and evaluate service providers and the service planning process
• Provide policy and program direction, expertise and advice to agencies within the North Region
• Coordinate community responsive services consistent with ministry priorities, direction and legislative requirements
• Work with government and non-government agencies to resolve complaints, develop creative solutions and responses to service challenges and enlist collaborative partners
• Prepare complex briefing notes within tight deadlines to provide information and advice to senior management

How do I qualifyMandatory

• You must possess oral and written French language skills at the advanced level. Your proficiency level will be confirmed before hire.

Negotiation, Influencing and Stakeholder Relation Skills

• You have consultation skills to deal with critical incidents, resolve compliance and service issues, and resolve conflict between service providers and clients.
• You have negotiation skills to reach agreement on annual service contracts with transfer payment agencies for funding, service targets/outcomes, service descriptions and accountabilities.
• You have interpersonal and influencing skills to work with agencies, municipalities and other community stakeholders to provide information on legislative and program requirements and manage change.
• You have a proven ability to plan and collaborate with community partners and stakeholders to establish approaches and protocols for service delivery within and across organizations, service sectors, levels of government etc.

Analytical, Evaluative and Problem-Solving Skills

• You have analytical skills to assess the impacts of agency decisions, identify and resolve service gaps, determine risks and mitigation strategies, analyze service plan submissions and recommend funding allocations.
• You have evaluative skills to review a range of financial and operational information, evaluate service delivery capacity and apply benchmarks to assess agency performance.
• You have problem-solving skills to develop options, plans and creative solutions to resolve funding, compliance and service issues with agencies and stakeholders.

Technical and Program Delivery Knowledge

• You have knowledge of public administration, organizational theory and practices, community development, social service delivery by transfer payment agencies to promote effective business planning and accomplish strategic and operational requirements.
• You have knowledge and understanding of municipal and social services issues and of government priorities related to areas such as violence against women and/or children services.
• You have knowledge and understanding of all areas of business administration, including organizational theory and practices, management principles and budgeting.
• You are able to interpret and apply relevant legislation, policies and programs.

Communication Skills

• You have strong written communication skills to prepare correspondence, presentations, reports and respond to information requests.
• You are skilled at organizing and conveying complex information in order to provide clear advice, recommendations and briefings.
• You have demonstrated experience in giving public presentations and facilitating and engaging a range of stakeholders and groups.

Project Management, Organizational, and Computer skills

• You have demonstrated experience in managing and leading projects.
• You have the skills and ability to develop and implement plans, monitor progress and monitor project deliverables.
• You can effectively balance a demanding workload in a team environment.
• You are proficient with computer applications for word processing, presentations, graphics and spreadsheets.

Additional Information:Address:

• 1 Bilingual Permanent - Full Time, 70 Foster Dr, Sault Ste Marie, North Region or 435 James St S, Thunder Bay, North Region or 720 Robertson St, Kenora, North Region or 199 Larch St, Sudbury, North Region or Hwy 101 E, South Porcupine, North Region or 621 Main St W, North Bay, North Region, Vulnerable Sector Check (Fingerprint Based)
• 1 Permanent - Full Time, 70 Foster Dr, Sault Ste Marie, North Region or 435 James St S, Thunder Bay, North Region or 720 Robertson St, Kenora, North Region or 199 Larch St, Sudbury, North Region or Hwy 101 E, South Porcupine, North Region or 621 Main St W, North Bay, North Region, Vulnerable Sector Check (Fingerprint Based)

Compensation Group: Association of Management, Administrative and Professional Crown Employees of OntarioUnderstanding the job ad - definitionsSchedule: 6Category: Health and Social ServicesPosted on: Thursday, November 24, 2022Note:

• This ad is also available in French.
• In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Corporate Talent Programs Branch, Talent and Leadership Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individuals employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.
• The information that you provide for the purpose of this competition and the results from this competition may be used to fill other positions. These positions may be of various tenures including short-term assignments. Your information and the results from this competition will be retained for the purpose of filling vacancies in accordance with the applicable collective agreement or policy provisions.
• C-SS-190971/22(3)

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