Systems Analyst IV - Applications Analyst (IT) - Permanent - Jobs in Sherwood Park, AB

Job Description

Elk Island Public Schools (EIPS) is one of the largest school divisions in Alberta, serving the educational needs of approximately 17,125 students in 43 schools. Every day, the staff and students of EIPS are encouraged to pursue opportunities to grow and discover their passions in life. The Division prides itself on providing staff and students with the tools to achieve success by offering dynamic programming, up-to-date resources and practical professional learning opportunities.EIPS is recruiting a full-time Systems Analyst IV (Applications Analyst) for our Information Technologies department (IT).Our Information Technologies department is located at our Central Office in Sherwood Park.Commencing June 6, 202237.5 hours per week (7.5 hours per day)Open to Internal and External ApplicantsElk Island Public Schools provides a comprehensive benefits package to all permanent employeesKEY DUTIES & RESPONSIBILITIESUnder the primary direction of the Assistant Director of Data Systems, Information Technologies (IT), you will work in collaboration with central office department staff and school staff and support them in the use of student and business information systems, analyze the business requirements of various working groups, and you will identify and execute potential solutions in alignment with division goals.Projects and Cyclical MaintenanceAs an Applications Analyst, you will be responsible for various projects throughout their lifecycle:Gathering requirements, analyzing inputs and designing, developing, testing, implementing, documenting and maintaining application solutions, such as electronic forms platforms, to meet business requirementsIdentify, validate, create, and promote compliance with business rules to enhance the level of service or functionality of the business systemCreate custom applications or customizations in order to simplify the usability of these business systems to increase the productivity of the business system usersRegularly review the state of and use cases for existing applications, and make improvementsUse software tools or programs to extract and analyze or import/export dataWork with external vendors and internal departments to manage, install and maintain hardware and software upgrades to the business systemCoordinate testing of new updates/upgrades, test system portions of the updates and liaise with software companies to correct issuesSupportLeveraging your application development and support background, you will provide support to the Information Technologies department and our end-users by:Troubleshooting application-related problems in a timely mannerLog system service requests in the endorsed ITSM system, including support documentationFamiliarizing staff with documented issues and workaroundsAnalyzing, creating, modifying, and repairing reports or queries to meet business needsWorking to prevent and minimize application downtimeMonitoring designated applicationsTaking corrective action and recommending/executing strategies to prevent recurrent issuesTraining and DocumentationTraining and documentation will be another key aspect of your role. This includes:Developing training material and documentation for application-related policies, procedures, processes, programs, scripts or web pagesTraining personnel on new applications, features and releases in large group settings and/or on an individual basisCollaboration and PlanningAs part of the Information Technologies Data Systems team, you will also:Attend meetings with various internal and external working groupsParticipate in discussionsAssist with change management and communication strategiesLiaise with school and department staff, third-party vendors as appropriateAssist in the development of strategic planningAttend seminars, workshops and coursesQUALIFICATIONSEducationA minimum of a diploma, in a related discipline, from a technical post-secondary institutionExperienceA minimum of (2) years of directly applicable experience in application development and support, change management, project coordination, and/or user interface designExperience with the following applications and technologies considered an asset:PowerSchool SIS and K-12 suite of applications, Atrieve ERP, Rycor, Brightspace LMS, JIRA ServiceDesk, Microsoft 365 suite, G Suite, SQLDeveloper, Oracle APEX, PermissionClick, TableauHTML/CSS, SQL, JavaScript, AngularJS, JSON, JQL, XML, ASP.NET, IIS, C#, Visual Basic, Microsoft Visual Studio, PythonEquivalencies will be considered.KNOWLEDGE, SKILLS AND ATTITUDEScreative troubleshooting skillssolid understanding of databases, reporting best practices, and insightful data analysisproven interpersonal, collaborative, and team skillsexcellent written and oral communication for technical and non-technical audiencesability to work independently and complete tasks with minimal direction or supervisioneffectively prioritize tasks in order to complete them in a timely manner when there are competing requirements, deadline pressures, or changes in tasks or workloadefficient multi-tasking skills and time managementaptitude for independent, life-long learningbroad knowledge of technology and its application to provide integrated, holistic solutions to stakeholdersFor more information, please contact Nathan Sinnamon, Assistant Director, Information Technologies, at 780-417-8231 or email nathan.sinnamon@eips.ca .Only online applications will be accepted.Elk Island Public Schools appreciates and considers all applications; however, we only contact candidates who are selected for interviews.“If you require assistance with the application system, please call Apply to Education at 1-877-900-5627 or email info@applytoeducation.com.”Quick Apply

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