Recreation Program Coordinator - Jobs in Squamish, BC

Job Description

External Job PostingPosition: Recreation Program CoordinatorStatus: Temporary Full-Time (duration up to 6 months from start date)Work Area: RecreationPosting Date: October 19, 2021Closing Date: Until filled.GENERAL SUMMARYUnder the supervision of the Recreation Program Specialist, the Recreation Program Coordinator plans, coordinates,supervises, promotes and evaluates public recreation programs. Recreation Program Coordinators cover a seven day aweek operation, ensuring Recreation programs run smoothly and exceed customers’ expectations.KEY RESPONSIBILITIESCustomer Service

• Contributes to the success of our team, creation of our community, and delivering outstanding customer service

internally and externally by fostering the District of Squamish corporate values in their work: thinking beyond today,working together, acting with courage and enthusiasm, doing the right thing, and striving to do better every day.

• Follows the District of Squamish’s Customer Service Guidelines to ensure the Delivery of Outstanding Service.
• Assists with customer feedback management by:

o Monitoring customer concerns and needs,o Ensuring reports and data findings are properly tracked and assigned appropriate action, ando Collecting written and anecdotal feedback from participants and parents to assist in the evaluation andeffectiveness of current programming.Recreation Program Coordination

• Directs assigned segments of recreation programs:

o Plans, promotes, organizes, schedules and supervises these activities in cooperation with other RecreationDepartment activities to avoid conflicts and provide consistent service to the public.

• Participates in recommending suitable program instructor candidates for employment.
• Participates in the supervision, training, and evaluation of program staff.
• Coaches and provides feedback to staff on the delivery of programs.
• Leads, monitors, and instructs various activities on an occasional basis.
• Performs a variety of record keeping and administrative duties in a computerized environment.
• Enforces facility regulations consistently and tactfully with users.
• Ensures that day-to-day operations conforms with District of Squamish policy guidelines, provincial health standards,

and operational procedures.

• Works in conjunction with staff to maintain a clean and safe facility.
• Ensures program and maintenance schedules do not conflict.
• Works with the Marketing and Communications Specialist to market current and new programs.
• Liaises with community groups before, during, and after events.
• Assists in the coordination and monitoring of event timelines, equipment, and required facilities.
• Facilitates communication between DOS and community groups.
• Works cooperatively with the Recreation Booking & Office Coordinators or Customer Service Supervisor in the

scheduling of community programs and events.

• Supports and/or leads recreation based projects.
• Engages community members and groups to receive input on programs or initiatives.
• Performs customer service duties including cash handling to facilitate program scheduling.
• Performs other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

• Excellent interpersonal and communications skills and ability to deal with people in a professional manner.
• Knowledge of the philosophy behind and the objectives of the delivery of community recreation programs.
• Knowledge of the basic rules and regulations of a variety of games, sports, cultural programs, and general recreation

programs.

• Knowledge of the fundamentals and psychology of teaching programs and activities for different ages.
• Knowledge of the principles of Physical Literacy and how it relates to recreation program delivery.
• Ability to communicate effectively, verbally and in writing.
• Ability to establish and maintain a positive and cooperative relationship with staff and public.
• Knowledge of the policies of the Recreation Services Department.
• Good organizational skills.
• Ability to supervise Program Instructors, volunteers, and staff.
• Strong knowledge and ability to use current computer technology.

REQUIRED TRAINING, EDUCATION AND EXPERIENCE

• An original Police Information Check, including Vulnerable Sector Check issued within the past 6 months that is

satisfactory to the employer will be required before starting in the position.

• Grade 12
• Bondable
• Valid BC Drivers License “Class 5”.
• Ability to acquire a BC License “Class 4”.
• A Diploma or Degree in Recreation Administration or a related field.
• Minimum 3 years experience in recreation programming.

OR

• An equivalent combination of education, training, and experience.

Disclaimer:The above statements are intended to describe the general nature and level of work being performed by people assignedto this position. This is a general list of responsibilities, duties and skills required of personnel so classified. Other relatedduties may be assigned in keeping with the general nature of the position.Hours of Work: 40 hours per week, between the hours of 7:00 am and 10:00 pm, Sunday to Saturday.Salary: $32.10 per hourThis is a Union position within the Collective Agreement of CUPE Local 2269 and the District of Squamish.Direct Your Application (Quoting Competition #) To: #21-83Human ResourcesDistrict of Squamish37955 Second Avenue, P.O. Box 310, Squamish, B.C., V8B 0A3 E-mail: jobs@squamish.caThe District of Squamish is an equal opportunity employer, committed to recruiting an inclusive workforce that reflectsthe community we serve. We encourage applicants from diverse backgrounds, including Indigenous applicants, allgenders, nationalities and persons with disabilities.Quick Apply

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