Registry Agent - Jobs in Strathcona

Job Description

YOU #39;RE A CUSTOMER SERVICE guru.Posted: 2023-07-21Closing: Until FilledLocation: Edmonton SouthAre you the kind of person who always gets stopped on the street and asked for directions You know, one of those friendly, approachable types who always have a smile on their face and are ready to help someone in need. If this sounds like you, then you #39;re just the kind of person we #39;re looking for in our Registries team. We need someone who is as comfortable working with people as they are with policies. A welcoming face who goes above and beyond to help our members with registry and membership products and services. You might say that our ideal candidate is part detective, part problem-solver, part psychic and a local travel bug - in other words, you enjoy taking the time to understand and anticipate members #39; needs then dig deep to find just the right answers, no matter what team in the city needs your particular set of skills.WHAT MOVES YOU- You love the fact that every day on the job is different from the last - and you #39;re excited at the opportunity to always be learning something new, often in new environments too.- You enjoy being a part of a team whose experience and expertise is there to tap into, and you like sharing your own knowledge and skills as well.- You #39;ve got mad skills when it comes to thinking on your feet in a fast-paced environment.- You welcome the opportunity to face a challenge head-on and know how to handle even the toughest situation with patience and grace.- You #39;ve made it your personal mission to take customer service to the highest possible level.- You actually like staying on top of the latest policies and procedures (you #39;re kind of a nerd that way).WHAT YOU #39;LL DO- Report to the Manager of Member and Travel Services.- Provide outstanding service and relevant solutions to our members, keeping on top of and promoting appropriate AMA products and services- Complete registries, membership, product and service transactions - accurately, confidentially and in a timely manner.- Provide qualified assessment of Alberta Health and Wellness applications.WHAT YOU #39;VE DONE- You #39;re at least 18 years old with a high school diploma and have an updated Police Information Check (PIC). You #39;ve got strong communication skills, and sales or customer service experience. Along with a commitment to learning.- Your awesome attitude and genuine desire to help people is what matters most in this job. If have the below certifications, great! If not - don #39;t worry we will train you- + General registry skills certification (Basic)- Commissioner for Oaths (Registry-related business only)- Marriage License Commissioner- AHW certification- Corporate Registry certificationWHAT YOU #39;LL GET- Competitive salary.- Flexible benefits.- Great AMA discounts.- Unlimited learning opportunities.- Paid vacation and Me Day.We thank all applicants for their interest; however, only those selected for an interview will be contacted.ID: 2023-2837External Company Name: Alberta Motor AssociationExternal Company URL: https://ama.ab.ca/Street: PO Box 8180 Station South