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| Job Location | Strathmore, AB |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full Time |
· Ensure every guest is greeted and welcomed in a unique and personable way upon arrival.· Confirming, at check-in, the method of payment and at check-out, that full payment has been made.· Register guests and assign rooms, making every effort to accommodate special requests.· Assist in pre-registration and blocking reservations.· Make room moves where appropriate and providing room tours upon request.· Develop a thorough understanding of mailing procedures, message handling and emergency procedures, reservations, room rack, property management system, electronic key system, room locations, type and features of rooms.· Stay up-to-date on room rates, packages, discounts, road directions, major attractions and common local destinations as well as services and facilities’ hours of operation.· Process client payments according to procedure.· Notify Housekeeping of late departures, early arrivals, special requests and day rooms.· Complete bucket checks, balance and prepare individual paperwork at the end of the night shift.· Handle safe deposit boxes in accordance with procedures.· Answer all telephone calls and transfer calls accordingly internally as well as to guests.· Report any unusual occurrences or requests to your Supervisors and Manager.· Responsible for restocking and assuring overall cleanliness of Front Office area, Lobby and surrounding areas.· Must be able to lift up to 15 lbs. occasionally· Contribute to the element hotels Service culture striving to enhance the guest experience at every opportunity.· Illustrate professionalism through positive attitude, spirit and leading by example.· Anticipate customer needs with the ability to change goals and direction quickly.· Perform any other tasks as required.Job Type: Full-timeSalary: From $16.00 per hourBenefits: