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Housekeeping Manager - Jobs in Tofino, BC

Tofino Resort and Marina
Job LocationTofino, BC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

At Tofino Resort + Marina we are inspired by adventure, and we are seeking the next adventurous employee to join our team in beautiful Tofino, British Columbia. Tofino Resort + Marina is an adventure-focused resort with 63 rooms located on the waterfront, and is also the proud home of 1909 Kitchen and The Hatch Waterfront Pub. Set in the heart of town, on the water, Tofino Resort + Marina is a comfortable and capable base camp for west coast adventure. We serve the authentic Tofino experience, from fantastic food to the famous fishing of Clayoquot to the surf breaks of Long Beach. And we want you to join us.We are looking for a Housekeeping Manager to lead our team of room attendants and ensure we provide excellent customer service.Responsibility:  

  • Ensure housekeeping procedures and training checklists are in place, maintained and adhered to.
  • Ensure team is trained, motivated and focused.
  • Monitor guest satisfaction and address feedback efficiently and effectively for the benefit of guests, owners and coworkers.
  • Create accurate budgets, manage labor, conduct regular inventory checks to maintain appropriate PAR levels, and develop progression plans.
  • Coach, manage job performance and carry out regular reviews.
  • Conduct interviews and onboarding
  • Create weekly housekeeping schedule and approve hours in payroll software
  • Work closely with the Maintenance Manager to ensure hotel room deficiencies are addressed in a timely manner
  • Coordinate with vendors and suppliers to ensure focus is on cost saving measures and quality products.
  • Participate in regular team meetings and promote an open-door policy.
  • Work and communicate in a professional manner, assisting as necessary to develop team spirit and to achieve standards of work and guest care.
  • Ensure policies and standard operating procedures are followed consistently and look for areas of opportunity.
  • Clean guest rooms as demand dictates
  • Perform room checks and common area walkthroughs on a daily basis to ensure standards are maintained
Job Requirements/Qualifications:
  • Prior housekeeping management experience, excellent interpersonal skills with proven ability to lead a team and manage conflict.
  • Must be highly organized with strong attention to detail.
  • Must have effective time management skills and be able to work in a fast-paced environment with multiple interruptions.
  • Must be flexible in hours and days available to work.
Benefits:
  • 50% staff discounts at our on-site food and beverage facilities
  • Free access to the gym (Tuff Fit on property)
  • Access to free Adventure tours
  • Staff accommodation
  • Extended Health Benefits
  • Friends and Family rate on hotel rooms and adventure tours
Expected Start Date: 2021-06-16Job Types: Full-time, PermanentSalary: $45,000.00-$50,000.00 per yearBenefits:
  • Dental care
  • Discounted or free food
  • Extended health care
  • On-site gym
  • On-site parking
  • Paid time off
  • Vision care
Schedule:
  • 8 hour shift
Experience:
  • housekeeping management: 1 year (preferred)
Work remotely:
  • No

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