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Lead Host - Jobs in Tofino, BC

Wickaninnish Inn
Job LocationTofino, BC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Whether or not they’re staying at the Inn, the Pointe Restaurant is a destination people come here to seek out. At the Pointe Restaurant we offer refined, personalized service alongside our exceptional cuisine; every role is pivotal to its smooth operation and creating memorable experiences. Team members must bring a keen sense of observation, an appreciation for organization and customer service, and a curiosity for food and beverage.Duties Include:

  • Being the ‘face’ of the host team and building guest relationships
  • Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux and AAA 4 & 5 Diamond Standards
  • Taking Reservations and checking future bookings by phone and email
  • Organizing restaurant seating plans
  • Welcoming and seating guests
  • Phone etiquette
  • Preparation of dining room for all services
  • Managing flow of restaurant
  • Taking room service orders
  • Training of host staff
  • Administration tasks including, maintaining menu stock and printing of all menus, updating Return Guest profiles and email templates, managing Holiday bookings
The successful candidate must possess the following:
  • 3-5 years of restaurant experience in a similar position
  • Administration background
  • Strong team leadership capabilities
  • Excellent knowledge of food and wine
  • Leading the host team to be constantly challenged to grow
  • An eye for detail and customer service
  • Professionalism and a positive attitude
  • Excellent written and verbal communication skills
  • Confident guest service skills and a calm, polite and composed demeanor
  • Proficient in Word, Excel, Silverware POS, Maestro
  • Ability to make a commitment of 1 year to the position
By submitting an application you are attesting that the information given is accurate and you give consent to The Wickaninnish Inn to verify through means of previous employer contact and collection of information directly or in directly through public social media. Due to the volume of applications we will only be contacting applicants that we feel are most compatible with our property.Job Types: Full-time, PermanentAdditional pay:
  • Tips
Benefits:
  • Dental care
  • Discounted or free food
  • Extended health care
  • Life insurance
  • RRSP match
  • Store discount
  • Vision care
  • Wellness program
Schedule:
  • Holidays
  • Monday to Friday
  • Weekends
Application question(s):
  • Are you able to meet an employment commitment of 1 year
Licence/Certification:
  • Canadian Citizenship, Permanent Residency, or Work Permit (required)
  • Serving It Right Certificate (preferred)
Work remotely:
  • No

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