Sommelier/Wine Server - The Wickaninnish Inn - Jobs in Tofino, BC

Job Description

Company DescriptionWorking at the Wickaninnish Inn, a Relais & Châteaux property, means experiencing a lifestyle beyond the ordinary and collaborating with a team of passionate, trained professionals focused on delivering the highest standards in hospitality. As a small and dedicated team, every role plays an integral part in creating and delivering extraordinary guest experiences. Achieving the highest service levels attainable requires an engaging and supportive work environment, which is why we pride ourselves on fostering skill development and advancement opportunities. Your Relais & Châteaux experience is a hallmark of service excellence that is recognized and valued around the world.Be a part of our belief in stewardship of our community and environment. Perched on nature’s edge, we have easy access to remote beaches, year-round hiking, surfing and fishing, and a thriving arts community.The Wickaninnish Inn offers year-round working schedules and temporary shared staff housing opportunities for those who qualify, giving you ample time to get out and explore and participate in community events. Join us for your adventure where friendships are forged and acquired skills last a lifetime.Job DescriptionJoin our Restaurant Team as a Sommelier/Wine Server, where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as an AAA 4-Diamond Resort and T&L World’s Best Hotel. The Sommelier/Wine Server role is a combination position of Fine Dining Server and Sommelier.Whether or not they’re staying at the Inn, the Pointe Restaurant is a destination people come here to seek out. At the Pointe Restaurant we offer refined, personalized service alongside our exceptional cuisine; every role is pivotal to its smooth operation and creating memorable experiences. Team members must bring a keen sense of observation, an appreciation for organization and customer service, and a curiosity for food and beverage.Objectives:

• Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards
• Lead by example and be a pro-active member of The Pointe Restaurant Team
• Guiding guests through available food & beverage(wine/spirits) options, assisting with selections and pairings
• Serve selected food & beverages items, describe in accordance to 4 & 5 Diamond fine dining standards
• Preparation of restaurant for ensuing shifts
• Balancing of cash-outs
• Stocking, product rotation & quality control for all food & beverage outlets
• Mentor & educate service team on wine/spirits/beer and other beverages
• Assist service team and floor manager
• Assist with wine/beverage service for Room Service/In-room Dining
• Assist Sommelier Team with inventory & cellar management
• Maintain cleanliness & organization of storage areas, cellar and fridges
• Self education on the requests of Return Guests and Special Attention guests to better serve them on the floor
• Continued education and research on new product within the food & beverage industry
• Some duties may change due to COVID-19 operating regulations/standards

Qualifications

• Willingness to learn in a team environment while striving to exceed Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards and be constantly challenged to grow within the restaurant team
• Previous experience both as a server and sommelier in a fine dining restaurant with specific focus on wine and spirit service
• A professional attitude and an appreciation for detail
• Thorough knowledge of wine, spirits and other alcohols; extensive knowledge of BC wines and Old World wines a must
• Self-motivation for continuous education about wines and spirits
• Professional and positive attitude in every aspect of the position
• Consistent punctuality and dedication
• A calm, polite and composed demeanor
• A desire to contribute exciting and innovative ideas towards the ongoing improvement of The Pointe Restaurant and the Wickaninnish Inn as a whole
• Valid Serving It Right Certification
• Sommelier Certification an asset
• Ability to maintain all COVID-19 operating regulations/standards
• A mutual understanding of your employment duration will be determined during your interview
• As a term of employment, all employees must be fully vaccinated against COVID-19. Proof of vaccination is required.

Additional InformationWhen you work at the Wickaninnish Inn, you’re part of a family-owned property with roots in Tofino since the 1950s. We have strong growth opportunities and, if possible, always hire from within first when promotions are available. We want to see our staff thrive; which is why, alongside the following benefits, we want to support them as members of our community outside of their professional roles. We sponsor many local events and offer opportunities for staff to put paid hours towards volunteering efforts. We have a number of interest committees — Sustainability Committee, Staff Committee and Health and Safety Committee—where team members have a direct impact and influence the way we operate. Lastly, working under the Relais & Châteaux banner enables staff to move on to amazing properties throughout the world if they are interested in pursuing interests and careers outside of Tofino.A good relationship is built upon mutual and reciprocal appreciation. We value the time and experience you bring to your work; here are some of the benefits and privileges you’ll have access to alongside your experience at the Inn: https://www.wickinn.com/about-employment/By submitting an application you are attesting that the information given is accurate and you give consent to the Wickaninnish Inn to verify through means of previous employer contact and collection of information directly or in directly through public social media. As we receive a high volume of e-mails, we are only able to respond directly to you if your Resume and interests align with our currently available positions.Quick Apply

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