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Banquet Manager - Jobs in Toronto, Ontario

FAIRMONT
Job LocationToronto, Ontario
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull time

Job Description

Job Description

  • Directly responsible for standards, recognition and counselling of staff in addition to providing exceptional outcomes on functions from 4 people to 1500 people.
  • Coordinates the selection, training and development of all banquet colleagues to ensure hotel standards are maintained.
  • Organizes and coordinates function room set-ups and food and beverage services.
  • Conducts frequent inspections of banquet facilities and equipment, reporting any deficiencies to maintenance.
  • Liaises with the convener and coordinator before, during and after all services to ensure all needs are exceeded.
  • Attends pre and post convention meetings.
  • Ensures all function information is kept up-to-date with respect to all changes and/or revisions.
  • Participates in daily communication meetings (scoop) with the Catering, Stewarding and Culinary Teams.
  • Able to build strong relationship with all team members to ensure high level of departmental morale through coaching, and leading by example.
  • Take a constructive approach to achieving departmental goals with regards to the Voice of the Guest, financial targets and health and safety.
  • Ensures extremely high level of guest satisfaction showing a yearly increase in JDP meeting planner scores.
  • Clients advocate in all areas to ensure outstanding guest experiences.
  • Cooperate in all respects especially with reference to scheduling and the sharing of staff during busy periods.
  • Coordinate with the Executive Chef and his Culinary Team on the execution of meal service for all catered functions.
  • Ensures accuracy of billing of convention services.
  • Complete necessary administrative tasks – including but not limited to, billing, gratuity distribution, buffet labels, filing and scheduling
  • Other duties as assigned.

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