Customer Service Representative - Jobs in Toronto, Ontario, M2H 2E1

Job Description

Join Our Team and Make a Difference!Are you passionate about helping people and delivering exceptional service Do you thrive in a fast-paced environment where no two days are the same If so, we want you to be the friendly voice of our brand as a Customer Service Representative!About Us:At Primerica Financial Service Limited, we believe in putting our customers first. We pride ourselves on creating memorable experiences and building lasting relationships. Join a team where your contributions truly matter!What You’ll Do:

• Be the Hero: Respond to customer inquiries via phone, email, and chat, providing timely and accurate assistance.
• Solve Problems: Tackle customer complaints with a can-do attitude, turning challenges into positive experiences.
• Stay Informed: Keep up with the latest product knowledge and company policies to serve our customers better.
• Build Connections: Follow up with customers to ensure their needs are met and they’re delighted with our service.
• Collaborate: Work alongside a dynamic team to enhance service quality and improve processes.

What We’re Looking For:

• A passion for customer service and a knack for problem-solving.
• Excellent communication skills that resonate with our customers.
• Previous experience in a customer service role is a plus, but your enthusiasm is what matters most!
• Proficiency in customer service software and Microsoft Office Suite.
• A positive and appreciative attitude and a team player mindset.

Why You’ll Love Working Here:

• Supportive Culture: Join a team that values your ideas and encourages growth.
• Flexible Schedule: We understand the importance of work-life balance.
• Career Growth: We offer opportunities for professional development and advancement.
• Fun Work Environment: Participate in team events, contests, and celebrations!

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