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Manager, RS - Jobs in Toronto, Ontario

Job LocationToronto, Ontario
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePart time

Job Description

Job DescriptionReal Sports is Toronto’s premier sports and entertainment destination – where stadium energy meets upscale hospitality. Voted ESPN’s #1 sports bar in North America, Real Sports is home to a jaw-dropping 39-foot HD screen, a 100-foot bar, multiple customizable event spaces, and an atmosphere built for unforgettable moments.Located next to Scotiabank Arena, it’s the ultimate spot to catch every pitch, goal, and buzzer-beater – plus live DJs, a 30-foot lounge bar, VIP suites, and a stage for live music. Whether it’s game night, a business lunch, private event, or weekend celebration, Real Sports offers handcrafted food, an unrivaled bar experience, a modern design, and world-class hospitality – all under one roof.As a valuable member of Real Sports, your leadership, passion, and commitment to teamwork will contribute to inspiring others, ensuring MLSE #39;s quality service and safety standards are upheld, and the key objectives of the Food and Beverage department are met.

  • Lead a service team in the front-of-house area of Real Sports.
  • Provide leadership and direction by handling standards of quality, service, safety, and profit.
  • Supervise, train, develop, and motivate the supervisory and front-of-house service teams.
  • Perform inventory checks and maintain proper stock control.
  • Assist in expediting food orders to the dining room.
  • Resolve order discrepancies quickly and effectively.
  • Supervise the floor during service; respond to customer concerns.
  • Ensure closing duties are completed in an accurate manner.
  • Document service issues and resolutions.
  • Assist with the development of business plans and implement strategies in compliance with the approved plan.
  • Ensure compliance with all relevant regulations, including those related to Health and Safety and the AGCO (Alcohol and Gaming Commission of Ontario).
  • Conduct administrative functions on hiring, scheduling, payroll, performance reviews, mentorship, counseling, and discipline.
  • Lead by example in team management and development, utilizing a “one team” approach; ensure departmental integrity and winning vision are intact.

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