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Operational Excellence – Project Delivery Manager (70309727) - Jobs in Toronto, Ontario

Sodexo Canada Ltd
Job LocationToronto, Ontario
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull time

Job Description

Job DescriptionHow You #39;ll Make an Impact: Are you a driven project leader passionate about optimizing operational performance Sodexo Canada is seeking an Operational Excellence – Project Delivery Manager to lead project planning and execution for new account mobilizations and processes. In this dynamic role, you #39;ll ensure seamless and compliant account launches by aligning cross-functional teams, assessing risks, and delivering data-driven insights that drive continuous improvement and client satisfaction.You will collaborate closely with Sales, Operations, Facilities, IT, Marketing, and more, acting as a strategic project manager and centralized point of contact. Your leadership will help ensure new accounts launch smoothly, meet client expectations, and support Sodexo’s commitment to excellence.Key Responsibilities

  • Conduct comprehensive risk assessments to identify and mitigate contract, operational, or financial risks that could impact profitability or client satisfaction.
  • Collaborate across departments to align strategies and ensure timely execution of new business mobilizations and rebids.
  • Monitor new account performance, enforce accountability, and provide ongoing support during the critical early phases of contract delivery.
  • Develop and implement tailored KPIs and dashboards to evaluate individual department performance within new contracts, delivering insights that drive continuous improvement.
  • Create and manage detailed project and mobilization plans, ensuring alignment with client expectations and organizational goals.
  • Serve as the primary point of contact for internal teams and clients during mobilizations, maintaining transparent communication and providing on-site leadership where needed.
  • Lead the shift toward standardized, centralized mobilization processes, using digital tools and automation to enhance efficiency and contract compliance

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