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Assistant Manager - Food & Beverage Operations - Jobs in Victoria, British Columbia

FAIRMONT
Job LocationVictoria, British Columbia
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull time

Job Description

Job DescriptionWhat is in it for you:

  • Employee benefit card offering discounted rates at Accor properties worldwide and additional benefits for Fairmont and Raffles colleagues
  • Exclusive Employee and Friendsamp; Family Discounts at Fairmont Hotel Vancouver
  • Exclusive access to the Pacific Northwest Foodamp; Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
  • Opportunity to develop your talent and grow within your property and across the world!
  • Complimentary meal during your shift through our Colleague Dining Program
  • Complimentary uniform laundering
  • Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorks
  • Access to our company-matched Defined Contribution Pension Plan (DCPP)
  • Opportunity to develop your talent through coaching and our Leadership Mentoring Programs
  • Competitive salary starting at $64,000
What you will be doing: Reporting line assigned by the Director of Foodamp; Beverage relative to the functional area assigned, the Assistant Manager – F amp;B Operations is a flexible leader who supports all front-of-house food and beverage operations, including Q Restaurant, Q Bar, Lobby Lounge, Veranda, In-Room Dining and Banquets. This role ensures consistent service delivery and operational excellence across multiple venues.
  • Provide on-the-floor leadership during service in various outlets and banquet events, supporting daily operations and guest satisfaction
  • Support outlet managers, banquet leaders, and Captains by providing coverage during days off, vacations, or high-volume periods
  • Lead and motivate teams by fostering a positive environment and modeling exemplary guest service
  • Ensure service standards, grooming, and cleanliness are consistently upheld in all venues
  • Support scheduling, payroll verification, and shift briefings across outlets and banquets as needed
  • Coordinate with culinary, stewarding, banquet setup, and other departments to ensure seamless service execution
  • Maintain a strong presence during peak service times to ensure quality and efficiency
  • Assist with training and onboarding of new team members and casuals across all foodamp; beverage areas
  • Handle guest concerns and feedback promptly and professionally, escalating issues as appropriate
  • Monitor inventory and support requisitions for supplies and equipment
  • Promote and maintain a safe and healthy work environment, complying with all health and safety policies
  • Support marketing initiatives and promotions in coordination with the outlet leaders and marketing team
  • Perform other related duties as assigned by the General Manager or F amp;B leadership

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