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Job Location | Waterloo, ON |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Full Time |
Reis Informatica is looking for an energetic and relational Account Manager to create and maintain positive long-term relationships with our clients. In this role, you will oversee the relationships of a portfolio of clients, identify and develop new business from existing clients, and develop relationships that promote retention and loyalty. You will work closely with clients to ensure they are satisfied with the services they receive and participate in improving any potential areas of dissatisfaction. You will be the main point of contact for your clients and will be a representative of Reis Informatica and our values.About UsReis Informatica is a Managed Services Provider that has been helping Waterloo Region and Southwestern Ontario businesses manage their IT for over 14 years. We specialize in translating technology into business sense. We support our Canadian clients with our offices in Kitchener/Waterloo, Lisbon, Portugal, Malaysia, and Brazil for true Follow-The-Sun, 24/7 support. We also have our very own Cyber Security Company focused on keeping our clients safe on the internet.From the board room to the server room, Reis Informatica offers peace of mind so that businesses can focus on what they do best. We are a team of people with different strengths and backgrounds that work together to make a positive impact on the lives of our clients, community, & each other.More about the PositionThe Account Manager proactively engages with the client to identify challenges, recognize opportunities, and offer insights and solutions using company best practices. Successful engagement is when we partner with the clients leadership to align on business goals, improvement priorities, and success strategies. Responsibilities include: