Data & Reporting Analyst - Jobs in Waterloo, ON

Job Description

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you.Working ArrangementHybridJob DescriptionThe OpportunityReporting to the Manager of Analysis and Reporting, the role of Bank Reporting Analyst will support aspects of Manulife Bank’s customer and data reporting requirements, including product performance dashboards across all of the Banks product lines. This role will work closely with the Product Managers and collaborate with the Bank’s Risk Analytics team, leveraging best practice in data analytics and reporting. The ideal candidate will have a strong background in data reporting, manipulation, and a demonstrated ability to solve analytical problems.Responsibilities

• Data Reporting: Perform ad hoc analysis and communicate results to stakeholders in a clear and effective manner. Key areas of focus include product and customer segmentation, as well as analytics to support assumptions in business cases
• Performance dashboards: Maintain and enhance Bank performance dashboards to provide insight and inform decisions on the product portfolio as well as measure the success of strategic promotions and cross sell initiatives
• Competitive reporting: Perform ad hoc competitive analysis and reporting on industry trends, market share as well as specific product and marketing initiatives
• Liase with other areas in Canadian Division to leverage customer data and segmentation initiatives and best practice
• Develop deep subject matter expertise in all stages of the bank reporting process, including data extraction, analysis, interpretation, and validation

What motivates you

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Post-secondary education in an analytical or quantitative discipline (e.g. Math, CS, Engineering, Economics).
• Experience in an analytical environment manipulating large amounts of data (e.g. Data Analyst, Business/Operations Analyst or Statistician), preferably within a financial institution.
• Business Intelligence experience, including the generation of analytical reports for internal or external customers.
• Demonstrated ability to communicate complex problems in a clear and concise manner to senior colleagues.
• Advanced level Excel (Pivot Tables, VBA Macros)
• Intermediate level SQL (Joins, Aggregate Functions, Sub Queries)

Nice to Haves:

• Experience with the application of statistical principles in a business setting
• Familiarity with computer programming concepts and database architecture
• Previous experience in consumer goods and/or product and marketing organization
• Experience with statistical software such as SAS, Python, Matlab, or R
• Experience with Power BI
• Experience with Salesforce

What can we offer you

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture: We lead with our Values every day and bring them to life together.
• Boundless opportunity: We create opportunities to learn and grow at every stage of your career.
• Continuous innovation : We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion: We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship: We build a business that benefits all stakeholders and has a positive social and environmental impact.

Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere What are you waiting for Apply today.About John Hancock and ManulifeJohn Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at manulife.com .One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including life insurance , annuities , investments , 401(k) plans , and education savings plans . Additional information about John Hancock may be found at johnhancock.com .Manulife is an Equal Opportunity EmployerAt Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact recruitment@manulife.com .Quick Apply

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