Digital Technical Consultant, Global Marketing - Jobs in Waterloo, ON

Job Description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. Youll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, youll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.The Digital Technical Consultant (DTC) role will support the content, tools and publishing processes of Global Marketing websites. It requires a dynamic, flexible, energetic and highly knowledgeable person to lead the digital initiatives of our clients. The Digital Publishing team is involved in initiatives and projects that have a website or digital component to them. The DTC will provide expertise and drive these initiatives forward, working closely with Information Technology and other key stakeholders. In addition, to being a project resource, the DTC will manage the day to day technical publishing and consulting and support the technical aspects of the Digital Publishing role.The role of the DTC will require someone who is detail-oriented and will help to shape broad conceptual change. They will bring a plan-full discipline to the team while being adaptable to a rapidly evolving environment.What will you do

• Support the content, tools, and publishing processes of global marketing websites.
• Lead digital initiatives
• Provide expertise and drive initiatives forward, working closely with Information technology and other key stakeholders
• Manage the technical publishing, consulting and support the technical aspects of the digital publishing.
• Continuous improvement of delivery, demand, intake, and resource management
• Ensure projects are delivered on time, on budget and with required quality
• Manage competing priorities and lead cross-function teams
• Demonstrates knowledge/expertise in the adobe experience manager (AEM) CMS

What do you need to succeed

• Results oriented and well organized with a sense of urgency and an ability to meet tight deadlines
• Web knowledge with proven experience in providing web solutions in digital, mobile and social practices
• Project management skills with strong attention to detail
• Strong interpersonal and communication skills required to facilitate and build effective relationships with key stakeholders
• Technical knowledge of enterprise content management (ECM) systems
• Understands the business of an IT delivery team
• Knowledgeable of Agile methodologies and practice
• Negotiating and decision making skills
• Two or more years in a project management capacity managing interdependent, complex projects
• In-depth knowledge of website principles, theories and practices as well as website standards style guides with a significance on web accessibility (WCAG/AODA)
• Experience working in or with an IT functional support area and participating on an agile functional team
• Ability to negotiate, consult, mediate, make decisions, solve problems, and persuade
• Highly organized yet able to adapt quickly to rapidly evolving business needs
• Problem solving skills and knowledge of troubleshooting methodology

• Ability to multi-task and contribute to more than one project at a time in a fast-paced environment

• Ability to occasionally travel to another office location

What will be nice to have

• Proficiency in HTML, CSS and Javascript, web accessibility, website design and responsive frameworks
• Proficiency in outlook, dreamweaver, photoshop, multimedia presentations (video publishing solutions), video software etc. JAWS, Enterprise CMS
• Strong analytical skills and testing skills

• 3-5 years’ experience in web publishing, web development, or online marketing
• Solid understanding of web design, usability, and accessibility best practices
• Strong understanding of web analytics and SEO best practices
• Understanding of marketing tags, conversion tracking, and remarketing activities
• Knowledge of digital marketing practices and trends as they relate to web, mobile and social channels and a desire to keep abreast of latest industry trends
• Past experience in the financial services or website publishing industries

• Bilingualism (English/French) preferred

Whats in it for you

• Being a member of the Sun Life family, a group of people united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives
• A friendly, collaborative and inclusive culture
• Joining a reputable organization with over 150 years of history

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.Sun Life is committed to the health and safety of all those in our workplaces and our communities. In accordance with Sun Life’s Vaccination Policy (Canada):

• Employees permitted to work remotely are required to be fully vaccinated against COVID-19 in order to attend a Sun Life office, Financial Centre or offsite location where activity related to Sun Life business occurs.
• Employees whose job duties require them to attend a Sun Life office, Financial Centre or offsite location for Sun Life business must be fully vaccinated against COVID-19 effective May 1st.
• Employees whose regular workplace is a Financial Centre and SLFD field leaders must be fully vaccinated against COVID-19 or participate in Sun Life’s Rapid Screening Program to attend a Financial Centre or an offsite event.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.Salary Range:48,100/48 100 - 78,600/78 600Job Category:MarketingPosting End Date:09/06/2022Quick Apply

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