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Email Specialist IV- CAN - Jobs in Waterloo, ON

DELUXE CORPORATION
Job LocationWaterloo, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

The Senior Email Specialist is primarily responsible for managing and deployment of critical systems and mission-critical infrastructure spanning multiple data centers across the globe. Responsibilities include the entire stack including hardware, software, operating systems, middleware, and software as a service (SaaS) components. This role works to maintain and implement new technology and improve the delivery of current technology, infrastructure, and services using complex and original problem-solving skills at a senior level. The role is a final escalation point and is expected to be able to contribute to any critical incident or outage across any team or technology stack.

  • Implement and maintain new and existing systems to provide increased performance, automation, and next-generation services. Participate in scheduled maintenance and change tickets for system upgrades, improvements, security patches, and general maintenance.
  • Deliver technical problem-solving to quickly diagnose problems and restore services as directed. Act as a subject matter expert and escalation point for incidents, escalations, and projects. Participate in on-call processes as a senior resource and subject matter expert (SME).
  • Participate in priority projects including the rollout of new systems, services, software, onboarding of new customers, and the implementation of new platforms and technologies.
  • Evaluate new and evolving technologies to provide technical feedback. Participate in proof of concept implementation and testing.
  • Author and peer review plan related to monitoring, maintenance, and upgrades. Mentor team members and participate in cross-team collaboration groups and joint efforts.
Basic Qualifications:Education and Experience: Bachelor’s and 3 years or HS/GED and 7 yearsPreferred Qualifications:Education: Bachelors of Information Technology, Computer Science, Computer Engineering or related fields, Industry CertificationsExperience: 6 Years Relevant IT systems, architecture and engineering experienceAODA: Deluxe Corporation and Deluxe companies will provide reasonable accommodation for qualified individuals with disabilities. If you need assistance with any part of the application or hiring process, please contact us at DeluxeCareers@deluxe.com.Department: IT Architecture & EngineeringTime Type: Full timeShift Type: First Shift (Canada)Work Status: PermanentQuick Apply
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