Infrastructure Data Integration Support (Informatica) - Jobs in Waterloo, ON

Job Description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. Youll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, youll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.About the RoleDigital, Data and Analytics is one of the key pillars of Sun Lifes Client for Life Strategy. Leveraging innovative digital capabilities powered by data, insights, and intelligence, we aim to inspire and energize our clients and sales professionals to believe “Life’s brighter under the Sun”.Our global Data & Analytics team enables Sun Life to be a data-driven organization by making relevant, timely and trusted data easily and securely available. To do this, we rely on technically savvy individuals across the organization who have a passion for all facets of the Software Development Lifecycle (SDLC) have a strong aptitude to grow and learn, who are agile in nature and willing to go the extra mile to achieve client satisfaction. Does this sound like youWe are currently growing our Data Integration (DI) team who are key members of the SDLC responsible for the day-to-day support of our data integration software and infrastructures both on premise and in the Cloud. In this role there is the opportunity to bring skills to the table as well as learn on the job. There are exciting projects ongoing that you can be part of including the adoption of new Cloud technologies across our organization.What are the product infrastructures we support

• Informatica Intelligent Cloud Services (IICS)
• Informatica PowerCenter, PowerExchange CDC
• Trillium (Discovery, Quality (mainframe and server))
• IBM InfoSphere (DataStage, QualityStage, Information Service Director)
• SAP PowerDesigner
• IBM z/OS mainframe tools (FOCUS, APL, QMF)

What does a Data Integration Infrastructure Analyst doYou will join a dedicated team of Infrastructure Analysts whose primary responsibilities are the administration and management of our Data Integration software and hardware in a manner that we can utilize technology to drive our data objectives:

• Monitoring and tuning supported technologies to ensure they are operational, stable, and high performing
• Providing technical support for supported technologies
• Leading and managing the installation, configuration, and upgrades of supported technologies
• Supporting recurring infrastructure patching (OS, network, etc.)
• Building and maintaining product roadmaps:
  • Gathering architecture and resource requirements to meet business needs for existing and future data integration and data governance activities
  • Monitoring trends and analysing and evaluating evolving technologies in the data utilities space for potential adoption
• Managing access using Active Directory, Linux, and vendor product tools
• Setting up data source and target connectivity via ODBC, JDBC, and other protocols
• Supporting application code change migration
• Ensuring project deliverables are of good quality and delivered on time and within budget
• Ensuring information delivery standards and guidelines are followed
• Collaboration with business teams, other technical teams, and external vendors for troubleshooting, system implementation, and migration
• Automation of routine and/or repetitive tasks using DevOps tools
• Ensuring systems can be recovered in accordance with the Business Continuity Plan and participating in Sun Life Disaster Recovery tests
• Participating in rotational on-call operational support, including after-hours support

What do you need to succeed

• Expert analytical skills

• Ability to adapt to new technology quickly and be able to apply knowledge
• Understand new technology, gather knowledge, and apply it to meet client expectations
• Passion for exceeding pre-determined service levels and customer satisfaction
• Respond positively and with agility to changing priorities
• Be part of our Digital Enterprise journey at Sun Life by being client obsessed and Agile
• Great communication skills to provide software consulting and problem support
• Have a continuous improvement mindset to ensure processes and products are efficient and cost effective
• Strong team player who is customer focused and willing to share knowledge and experience
• Strong communication, problem solving, troubleshooting and organizational skills
• Ability to test and learn and make immediate adjustments
• Strong coaching and negotiation skills
• Bilingualism (French, English) required- interactions with English-speaking customers or partners
• Bilingualism (French, English) required- support tasks for an English-speaking team outside Quebec

Preferred Experience

• Degree in Computer Science or equivalent experience
• 2+ Years of experience providing infrastructure support for data integration products such as:
  • Informatica Intelligent Cloud Services (IICS), Informatica PowerCenter, and Informatica PowerExchange
• 2+ Years of experience working with Unix & Windows Operating Systems
• Experience setting up/supporting software running on Amazon Web Services (AWS)
• Exposure to DevOps processes and tools such as Jenkins, BitBucket

Experience with any of the following are considered an asset

• Security protocols such as LDAP, Kerberos, and Windows Active Directory
• SAP PowerDesigner
• Trillium (Discovery, Quality (mainframe and/or server))
• IBM InfoSphere (DataStage, QualityStage, Information Service Director)
• Collibra Data Intelligence Cloud for Data Governance
• JIRA
• ServiceNow

Other Requirements

• Candidates must be eligible for Reliability Status Clearance, which requires that they have lived and worked in Canada for the past 5 consecutive years.
• May be required to adhere to Star Compliance personal trading and compliance application

What’s in it for you:

• Great Place to Work® Certified in Canada and the US - 2022
• Great Place to Work® award for Best Workplaces for #HybridWork
• 2022 Named “Best Places to Work” by Glassdoor - 2021
• Canada Award for Excellence for Mental Health at Work
• 2021 Flexible hybrid work model including in-country work-from-home if you prefer.
• Pension, stock and savings programs to help build and enhance your future financial security

#LI-Hybrid #LI-remoteThe Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.Salary Range:80,000/80 000 - 130,400/130 400Job Category:IT - Technology ServicesPosting End Date:26/01/2023Quick Apply

• Terms & Conditions
• New Privacy
• Privacy Center
• Accessibility

For Job Seekers

• Browse Jobs
• Advanced Job Search
• Emplois Quebec

For Employers

• Post a Job
• SimplyHired OnDemand

Stay Connected