ITC Survey Manager - Jobs in Waterloo, ON

Job Description

Overview:To provide leadership to the Survey Management Group throughout the full cycle of survey questionnaires, from planning through quality control and documentation; and to collaborate with Country Project Management personnel to maximize accuracy and efficiency in all survey-related matters and ensure cross-country comparability within an international longitudinal cohort survey evaluating international tobacco control policies.This position is contingent upon funding.Responsibilities:Leadership

• Provide direct day-to-day leadership for the ITC Survey Management Associates, the ITC Programmer, and ITC Survey Research Assistants, including the following:

o Workload assignmentso Coaching and mentorship; Training and guidance in task completiono Managing performance in collaboration with the ITC Administrative Managero Face-to-face and online meetings for planning and expectations

• Liaise with Country Project Management team on country project timelines, survey draft revisions, language equivalency of translation documents, and other key survey phases
• Identify any risks and opportunity costs associated with project timelines
• Identify the human resource needs of the Survey Management team as the ITC Project grows
• Manage research assistants and all other survey program testers

Strategic Planning

• Collaborate with the ITC Principal Investigator, ITC Managing Director/Senior Research Scientist, ITC Administrative Manager, ITC Knowledge Translation Manager, and DMC leadership to create an overall strategy for survey planning, development, checking, and documentation for each of the ITC country projects
• Collaborate with Managing Director and Senior Research Scientist, Research Scientists, and Research Associates on survey content, survey design and organization, question and scale wordings, translation protocol, and documentation
• Communicate the role of survey management and the survey management database in the larger context of an ITC country project to ITC team members and ITC global collaborators
• Collaborate with the Managing Director/Senior Research Scientist, and ITC Administrative Manager to determine budget and resource requirements for survey preparation tasks and for testing of programmed surveys at the beginning of the production cycle for each upcoming survey
• Attend survey development meetings at all levels (regional, national and international) and provide suggestions and reports on surveys

Management of Surveys

• Lead label audit to ensure the correctness and consistency of all labels in all prefixes.
• Oversee survey interpretation and preparation, including workload assignment, setting standards, estimating timelines, contributing to survey content decisions, in consultation with ITC Principal Investigator, ITC Managing Director/Senior Research Scientist, Research Scientists and Associates – Country Project Management, and DMC
• Track progress of each survey through its many stages and ensure that the Survey Management Group’s various roles are fulfilled in a timely and accurate manner
• Oversee quality control checks on all surveys for accuracy and consistency over countries and time. Direct the rigorous testing of programmed telephone and internet surveys
• Assign variable names to all data fields, taking care to link questions of similar content
• Create new prefixes whenever needed to accommodate new survey questions and manage varnames and varlabels of all newly created prefixes
• Communicate with the survey firms who are programming telephone and internet surveys, ensuring that ITC standards and conventions for programming and data handling are met.
• Identify all issues related to cross-country and within-country comparability of surveys, communicating those issues to the ITC team members including the ITC Principal Investigator, ITC Managing Director/Senior Research Scientist, Research Scientists and Associates – Country Project Management, and DMC, as appropriate
• For all ITC team members: provide current documentation and historical information about all surveys

Development of the Survey Management Database

• Collaborate with ITC leadership to determine evolution and development of the ITC Survey database
• Design new functions of the database; work with the ITC Programmer to see them developed and tested
• Periodically check the correctness of the different data menus in the database.
• Oversee database maintenance
• Identify needs of the Country Project Management team, Knowledge Translation team, and Data Analysts that can be met by expansion of the Survey Management database, and consult with the relevant groups regarding implementation
• Provide descriptions and answer inquiries on the current capacity of the ITC survey database

Qualifications:

• Master’s degree in Health Sciences, Psychology, or other related academic field, with a focus on behavioural research in general and survey development in particular or equivalent experience
• Five or more years’ experience in survey research, preferably in Psychology or Health Sciences
• Experience in a leadership role, including management of people and performance, coaching, and mentorship
• Experience with research datasets, data cleaning, and data handling
• Experience with complex databases
• Experience in the development of complex surveys is an important asset
• Competencies will include leadership, project management, reliability, attention to detail, organizational and communication skills
• Ability to lead and motivate teams in a fast-paced and constantly changing environment
• Ability to provide feedback, coaching, and mentorship in survey management
• Ability to multi-task, to work quickly and efficiently, and to maintain a creative and positive attitude under pressure
• Excellent problem-solving skills; resourcefulness
• Ability to manage through change
• Excellent written and verbal communication
• Strong analytical skills
• Ability to be meticulous, organized, and detail-oriented
• Ability to work independently as well as part of a team
• Strong computer skills, particularly in Microsoft Office

Vaccination Requirement Statement:Effective May 1, 2022, the University suspended its Vaccination Requirement. Prior to May 1, pursuant to this Requirement, all University employees were required to submit proof of full vaccination against COVID-19 (subject to the University’s obligations under the Human Rights Code to accommodate employees who were unable to receive a vaccination). The University’s Vaccination Requirement website can be found here: https://uwaterloo.ca/coronavirus/return/vaccination-requirement.The pandemic is ongoing and public health advice continues to evolve. Accordingly, the University reserves the absolute right to reinstate the Vaccination Requirement on short notice, and upon such reinstatement you will be required to comply. You shall also be required to comply with any new health and safety policies/requirements implemented by the University from time to time, including new policies/requirements related to mandatory employee vaccination. As the University may need to reinstate the Requirement on short notice, it will continue to collect and maintain up-to-date information on employee vaccination status. Please submit your Covid-19 vaccine status (QR code) to: https://checkin.uwaterloo.ca/Failure to comply with the Vaccination Requirement if it is reinstated, including failure to comply with any future amendments to the Vaccination Requirement, or failure to comply with new health and safety policies/requirements implemented by the University, including those related to new mandatory employee vaccination, shall result in discipline up to and including termination of employment.The requirement to be vaccinated, if reinstated, will be subject to the duty to accommodate pursuant to the Human Rights Code. If you are unable to be vaccinated for reasons related to a ground protected under the Human Rights Code, you may submit a written request for accommodation with an explanation of the reasons and/or any supporting documentation. If you request accommodation, the University may follow up with you for further information if necessary.Equity Statement:The University of Waterloo is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. The University of Waterloo is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River.The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+.All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at hrhelp@uwaterloo.ca or 519-888-4567, ext. 45935.Quick Apply

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