Lead Revenue Operations Analyst - Jobs in Waterloo

Job Description

OPENTEXTOpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.The Opportunity:The OpenText Professional Services organization enables the success of OpenText customers through the delivery of solutions across the OpenText product portfolio. Recently the organization has shifted focus to the effectiveness of its selling and go to market functions for services products. With this shift comes the need for the improvement and development of data strategies, business intelligence, analytics models, and operational reporting.To address this need, OpenText is hiring a PS Sales Lead Analyst in the Professional Services Revenue Operations team. The PS Sales Lead Analyst will report to the VP of WW PS Revenue Operations and will be responsible for managing existing PS pipeline, Bookings and PS Sales performance related analytics. In addition, this role will work closely with PS Sales Field Leadership and the PS Go to Market team to develop new business intelligence models and reporting in connection with campaigns, leads management, services packages selling, growth tracking, seller performance, PS attach trends and selling trends and performance generally. The PS Sales Lead Analyst will represent the PS Organization as the subject matter expert in partnership with the SFDC team, IT team, Data teams, and other cross-functional teams in connection with PS Sales systems, tools, data and platforms, advocating for the needs of the PS Sales team and ensuring desired outcomes are realized.The PS Sales Lead Analyst is a newly defined role dedicated to PS sales and critical to the future success of the PS organization. The role will experience frequent engagement with executive management and must be strong voice for the PS field.What It Takes:

• Manage process and reporting activities to include financial, operational, organizational, compliance, efficiency, and others.
• Complete complex data analytics on data from multiple sources.
• Develop dashboards and KPI presentations for field and leadership consumption
• Define, collect and analyze data to provide decision support to senior management.
• Act as custodian of key financial, operational and fiscal plan data across the PS Sales organization
• Represent and advocate for the PS Sales team in cross-functional initiatives and projects.
• Undertake ad hoc strategic, analytics, and program activity.
• Team player with ability to work well with nationally and internationally disbursed customers and virtual teams.
• Ability to adapt and function effectively in a fast-paced, changing environment.

You are great at:

• 5+ years of significant experience in providing data analytics
• 5+ years of experience in Professional Services and Software/SaaS Sales
• Deep knowledge of both Off Cloud and Cloud professional services business models and delivery practices as well as standard KPIs connected to Professional Services and sales
• Advanced understanding of data analytics tools
• Proven track record of working independently in a fast paced environment, providing information as needed, when needed
• Direct experience with Salesforce CRM and SAP ERP
• Strong written and verbal communication skills.
• Ability to manage broad range of situations while maintaining objective viewpoint and positive attitude to support Services Business Partners.
• Success in building trusted relationships with peers and colleagues across an organization
• Excellent skills with Microsoft Excel
• Ability to work at and with all levels of management

OpenText #39;s efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com.OPENTEXT - THE INFORMATION COMPANYWe believe that our values are the compass that steers us in the right direction and helps us stay true to our mission. These values will not only guide our everyday decisions but also influence our strategic direction and the way we work. They reflect who we are as individuals and as a collective force, uniting us in our shared purpose.CREATE THE FUTUREWe create economic growth that is inclusive and sustainable.BE DESERVING OF TRUSTThe world #39;s most trusted companies trust OpenText, and we demonstrate this in our actions as individuals, as a company, and as technology.WE, NOT IWe build global communities of purpose and challenge by supporting each other to exceed expectations and solve complex problems.RAISE THE BARWe set high standards and exceptions, to learn, to be better.OWN THE OUTCOMEWe tap into our creativity to deliver incredible experiences for customers, to ourselves, and for our planet.quot;We believe a workplace should be human above all else. We ask excellence of our employees and reward it by creating an environment that is welcoming, challenging and that encourages real growth and development, not empty platitudes, or trinkets. quot; - Mark Barrenechea, CEOamp; CTO