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Mail Sorter / Mailroom Clerk (Part-time 9AM-1PM) - Jobs in Waterloo, ON

Compunnel Inc.
Job LocationWaterloo, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Contract Length: 3 Months + Possible ExtensionWork Schedule Hours are from 9:00 a.m. to 1:00 p.m. Manulife’s Document Management team is looking for high energy, flexible and customer obsessed individuals to join our team. The team is responsible for the effective operation of the main Document Management centres for head office locations located across Canada, providing excellent customer service and ensuring service standards are met or exceeded. Our staff are essential workers that operate in an exciting fast-paced office environment every day and are key players in the success of our company.Key Responsibilities:

  • Ensure that all incoming mail and courier is received, sorted and delivered in a timely fashion and the timely and accurate handling of all outgoing mail and courier destined to customers and advisors.
  • Accurate handling and distribution of cheques, contracts and statements to internal and external customers
  • Maintain email inboxes with timely and accurate action of email inquiries/print requests
  • Investigate and resolve inquiries
  • Assist with ad hoc projects handled by Document Management Services Project intake team.
  • Provide excellent customer service to our internal partners.
Job Requirements (Knowledge/Skills/Competencies):
  • Strong, multi-tasking, organizational and prioritizing skills for a high volume, deadline driven environment.
  • Comfortable using various Microsoft applications including Outlook, Teams, Word, and Excel,
  • Work with various business systems (Navigator, Clients 2, Mainframe IIC systems,), DSS, AWD
  • Ability to cope effectively with fluctuating volumes.
  • Demonstrated ability to communicate effectively, precise communication skills both verbal and written.
  • Proven to be a positive team player who understands their impact on the Customer Service Experience.
  • Strong analytical and problem-solving skills, and a demonstrated ability to manage change.
  • Accuracy and attention to detail required to avoid privacy incidents.
  • Strong overall knowledge of business units, line areas, and their products.
  • Ability to meet the physical requirements of the job. Some heavy lifting is required up to 50lbs.
JAA0821Prakrati Vishwakarma437-703-4122Compunnel is a proud equal opportunity employer. We cherish diversity and harbour inclusivity. Any discrimination on basis of race, religion, color, nationality, gender, sexual orientation or other applicable legally protected characteristics is forbidden.Job Type: Full-timePay: $15.00-$16.00 per hourSchedule:
  • Monday to Friday
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