Technical Editor - Jobs in Waterloo, ON

Job Description

Our Mission is to impact people’s lives by uncovering the truth and empowering others to make a difference. We do this by equipping examiners and investigators with the best digital forensics tools available, so they can accomplish their mission: Fighting crime. Protecting company assets. Guarding national security.Who are weWe build software that automates the recovery of digital forensic evidence, helping thousands of forensics professionals around the world find, analyze, and report on the digital evidence from computers, smartphones, IoT devices and the cloud.Our flagship software, Magnet AXIOM, has revolutionized the work of digital forensics investigators in law enforcement and government agencies, and has been essential in use cases involving child exploitation, murder, terrorism, and more.Role Summary:This role with report into the Documentation Manager and work as part of the Technical Documentation team. This technical editor role will review customer-facing documentation for the Magnet Forensics line of products. As part of the Product Management organization, this role will work closely with Technical Writers, Technical Support reps, Product Managers, UX designers, Developers, Testers, and Forensic Examiners to support the production of high quality and accurate technical content for forensic examinersRole Responsibility:Ensure the quality and consistency of technical content for Magnet Forensics software.Conduct substantive edits, copy edits, proofreads, and content audits of product documentation and knowledge base articles.Make sure technical content follows Magnet Forensics style guidelines and that language is clear, concise, consistent, and correct.Advocate for customers and collaborate with Technical Writers and Technical Support reps to create clear, usable content.Research content standards and maintain style guidelines and templates for product documentation.Define and document UI string guidelines for Magnet Forensics software in collaboration with the UX teamQualifications:Bachelor’s degree in English or similar. A Technical Writing certificate is an asset.3+ years experience editing technical documentation for software products.Superb understanding of grammar, spelling, and punctuation.Outstanding attention to detail.Strong familiarity with DITA and minimalism.Knack for translating difficult concepts into plain language.Strong sense of teamwork, personal integrity, and accountability.Ability to work with cross-functional teams.Ability to manage multiple competing priorities in a fast-paced environment.Self-starter with excellent problem-solving skills.Familiar with standard issue-tracking and source control software like JIRA, Git, and Gerrit.Experience with XML and CSS is a plus.Working Conditions:General office environment/Work from home office environmentProlonged sitting – 6+ hoursMay be required to work extra hoursMay be required to travel/Out of country travel required/Travel required to meet the responsibilities of the positionMagnet Forensics Inc. is an affirmative action, equal opportunity employer. It is Magnet Forensics policy to recruit and select applicants for employment solely on the basis of their qualifications, with emphasis on selecting the best-qualified person for the job. Magnet Forensics does not discriminate against applicants based on race, color, religion, sex, sexual orientation, national origin, or disability or any other status or condition protected by applicable law.Magnet Forensics encourages applications from all qualified candidates. Magnet Forensics has a great record of accommodating persons with disabilities. Contact our AODA contact at aoda@magnetforensics.com or 519-342-0195, if you need accommodation at any stage of the application process or want more information on our accommodation policies.Quick Apply

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