Prince of Wales Hotel, Front Desk Manager - Jobs in Waterton, AB

Job Description

What will be your daily pursuit:leading our amazing Front Desk team in providing our guests with top-notch service and a welcoming Waterton Lakes adventure!What perks can you expect:Work in a dynamic, culturally diverse team from around the globeSeasonal work experience in a historic hotel setting in an iconic, unforgettable, and inspiring locationsFull-time work of 35+ hours weekly across the summer seasonFast-paced and active position – get your step counter ready!Complimentary meals & lodging!The chance to work in an inclusive culture and make life-long friendsOpportunities for career growth or future work at other Pursuit locationsAccess to one of the world’s most beautiful and iconic National ParksWhat will you do in this job:Manage all aspects of Front Desk operations: scheduling, training, coaching, performance management, etcAct as an example of excellent guest service for the teamCommunicate effectively with all departments & managers to ensure coordination with arrivals, departures, guest needs, etcAttend weekly manager meetingsInform guests of special events or activities around the hotel and in the surround areaKeeps record of potential safety and maintenance issues and communicates details to supervisorAssist as needed with set up of rooms for special events, meetings, conferences and banquetsOffers assistance to guests and teammates where neededBe a utility player who can complete a variety of job dutiesWhat skills and experience do you need for this job:Hotel Management degree or 2-3 years related management experience required1-2 years previous hotel front desk experience requiredWork-ethic and commitment to the team and guest is keyWilling and able to work solo or as part of a teamCommitted to Safety First and the highest quality of cleaning & sanitizing standardsOrganized with a great eye for detailKind to others and always bring your bestA good communicator, always suggesting ideas and solutionsHelpful and friendly, willing to go the extra mileRelaxed, flexible and able to handle a few curve ballsReady to have fun!What will your work environment be like:This fun, summer job runs from May 16 to September 20, 2021Beautiful. You’ll work in iconic, unforgettable and inspiring Waterton Lakes National Park. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!Independent. You’ll spend your days in and around our historic hotelRemote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFiBusy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) requiredThis job description describes the role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.