Child Support Services Worker - Jobs in Wetaskiwin, AB

Job Description

Job InformationJob Requisition ID: 30828Ministry: Community and Social ServicesLocation: WetaskiwinFull or Part-Time: Full TimeHours of Work: 36.25 hours per weekRegular/Temporary: Temporary (ending on or before December 31, 2022)Scope: Open CompetitionClosing Date: September 9, 2022Classification: Program Services 3About UsThe Department of Community and Social Services leads income, employment, disabilities and community-based supports, family violence prevention, and family & community support services. To find out more about our work visit:Employment and Financial Services (EFS) Division is responsible for policy development and delivery of employment and income services including contracted employment services, career resources, and the Income Support (IS) and Assured Income for the Severely Handicapped (AISH) programs.RoleAs a Child Support Services Worker you will utilize your excellent investigative, written communication, interviewing and organizational skills to locate persons responsible for the financial support of children receiving financial benefits through Alberta Works.Your assessment and negotiation skills will be utilized when dealing with the legal community and possibly uncooperative respondents. You will also assist families in either negotiating a child support agreement or obtaining an order for child support.. In some circumstances, you will initiate court action on behalf of the government to obtain court ordered maintenance.This position will give you the opportunity to use your knowledge of legal statutes and agencies/programs related to this area.We require an individual who can carry a high volume caseload and is interested in having significant interaction with the justice system. Your skill set should also include strong decision making skills and well developed presentation and interpersonal skills.QualificationsUniversity degree in Social Science (Sociology, Criminology, Psychology, Economics), Social Work, Education, Legal Administration, Humanities, or a related field with 2 years of progressively responsible, directly related experience, or a related Social Sciences Diploma with 4 years of progressively responsible experience is required.Equivalency for directly related education or experience considered on the basis of: 1 year of education for 1 year of experience; or 1 year of experience for 1 year of education.A cover letter is required and may be used to determine your communication capabilities.The following will be considered assets:

• Experience working with Income Support/Alberta Works programs and venerable Albertans is preferred
• Court related experience would be an asset
• Experienced working with Community and Social Services (CSS) is preferred
• Decision making, assessment, interviewing skills required Ability to gather information on complex family situations and to assess each situation to determine appropriate action and potential referrals to other programs and services. Assessment of risk to families to support case management decisions.
• Preferred Knowledge of all relevant legislation, regulations and guidelines, including Income and Employment Supports Act, Family Law Act, Alberta Rules of Court Regulations, Child Support Program Policy, Expected to Work (ETW)/ Barriers to full time employment (BFE) Policy & Procedures, Alberta Child Support Guidelines.

APS CompetenciesCompetencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.This link will assist you with understanding competencies:

• Creative Problem Solving – Utilizing your assessment/negotiation/conflict resolution skills to identify solutions
• Drive for Results – Effectively manager a large caseload by setting goals and prioritizing tasks to achieve successful outcomes and contribute to ministry priorities
• Build Collaborative Environments – Contribute positively by actively sharing information, listening and accepting other points of view. Promote positive conflict resolution and facilitate discussion to effectively resolve conflict
• Agility – take advantage of opportunities to change how work is done to improve service. Proactively seek advice and support when priorities change to prioritize and meet changing demands
• Systems Thinking – Understand how work contributes to achievement of department goals. Consider how own work impacts the work of others and team success

Salary$2,556.10 to $3,355.81 bi-weekly ($66,714 to $87,586 per year)Notes

• This competition is for temporary position on or before December 31, 2022 with the possibility of extension if required based on Wetaskiwin office location.

- Full-time regular office hours are Monday to Friday 8:15AM- 4:30PM, 36.25 hours weekly.

• The successful candidate will be required to have a valid Alberta Drivers license and have access to a reliable vehicle as travel is required.

Other Application Information:

• A cover letter is required and may be used to determine your communication capabilities.

• In order to accurately reflect your related experience/education, in your resume, please include dates (including months and years) associated with all education and work experience.

• Final candidates may be required to undergo a written test demonstrating writing skills and abilities prior interviews.

• Final candidates will be required to undergo a security screening including Criminal Record Check.

For employment: Please indicate whether your work experience is casual, part-time or full-time. Example:

• Community Support Worker, Jan 2018 - June 2021, Part-time (three 8 hr. shifts/week).

For any Post-Secondary Education: Please specify your major and length of program, the educational institution, and the year you graduated. Examples:

• Bachelor of Arts, major in Psychology, University of Alberta, 2009
• Social Work Diploma (1 year), Campbell College, 2017
• This competition may be used to fill current and future vacancies across government at the same or lower classification.

Links and information on what the GoA offers to prospective employees.

• Working for the Alberta Public Service –
• Public Service Pension Plan (PSPP) –
• Leadership and mentorship programs
• Professional learning and development
• Positive workplace culture and work-life balance
• Research Alberta Public Service Careers tool –

How To ApplyIf you are not currently an employee with the Government of Alberta, the first step in applying for a job is creating your candidate profile within our online application system,Existing employees should access the Career tile in 1GX to submit their application in order to be recognized as an internal applicant.Once you have created your candidate profile, visit the Alberta Public Service job site to apply for jobs atApplicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience and relevant examples of required competencies.Resources for applicants:

It is recommended that applicants who have obtained educational credentials from outside of Canada and have not had them previously assessed, obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)Closing StatementThis competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.We thank all applicants for their interest. All applications will be reviewed to determine which candidates qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.If you require any further information on this job posting or a copy of the role profile, and/or require a disability related accommodation during the recruitment process, please contact Aizhan Usubalieva, TAS Administrator at aizhan.usubalieva@gov.ab.caIf this competition is closed as per the closing date noted above, please continue to checkQuick Apply

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