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IT Support Specialist or Service Desk Analyst - Jobs in Winnipeg, Manitoba, R3H 0L8

Job LocationWinnipeg, Manitoba, R3H 0L8
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull time

Job Description

IT Support Specialist or Service Desk AnalystWINNIPEGManaging, prioritizing, and documenting incoming questions and service desk tickets Resolving technical issues quickly and efficiently Installing and configuring software and meeting end-user needsEscalating any serious problems to relevant departments and teamsEnsuring optimal network performancePerforming system updates, tests, and maintenance to avoid service interruptions Analyzing IT incident reports and questions to identify any trends to make recommendations for changes and to prevent future problemsProducing user manuals and guidance for end-users

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