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| Job Location | Winnipeg region |
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| Job Type | Full Time |
Can you deliver exceptional service to customers who call in looking for answers to questions Are you an active listener who can leverage probing question to provide solutions Do you have an enthusiastic personality and a strong attention to detailJoin Us.We’re Sutherland and we’re seeking bilingual (Spanish/English) individuals to join us as Customer Service Reps on a full time, work from home basis. Join us and you will get to work with leading technologies and systems while having a dedicated team of leaders and peers to support you. What we offer:Competitive hourly rates, paid training plus generous PTO (be sure to ask about our new Global Flexible Vacation Policy!)Medical, dental and vision benefitsAdvancement opportunities – 80% of our frontline leaders have been promoted from withinAdditional pay incentives as well as monthly rewardsamp; recognition programsEmployee DiscountsEAPamp; Health and Wellness programs including a personal trainer dedicated to SutherlandWe will provide all equipment, but to be successful when working from home you must have reliable, hard-wired internet service and a quiet, distraction-free place to work. Excellent verbal and written communication skills; strong multitasking abilitiesFluency in English AND SpanishDrive to solve problems and meet goalsFamiliarity with Microsoft Office toolsExperience in customer serviceExcellent wired internet connectivity and a quiet, distraction-free, secure place to work.About us:As a digital transformation company -- and Great Place to Work certified -- Sutherland has been helping customers globally achieve greater agility and transform automated customer experiences for over 35 years. We work with some of the world’s most known brands in dozens of industries, including Bankingamp; Financial Services; Insurance; Communications, Mediaamp; Entertainment; Healthcare; Retailamp; Consumer Packaged Goods; Technology; Travel, Transportation, Hospitalityamp; Logistics; and Mortgage Services, helping them to better support and serve their customers.#SP