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Overnight Bellperson - Jobs in Winnipeg region

Fairmont
Job LocationWinnipeg region
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent

Job Description

Job DescriptionFrom a warm welcome to a fond farewell, as a Bellperson, you will take care of the guests as soon as they step foot onto your driveway, ensuring a lasting impression for our guests’ stay.What you will be doing:

  • Noticeably positioned at entrances to provide parking assistance upon arrival and departure of guest vehicles
  • Greet all guests arriving by vehicle, and promote valet parking as the only hotel-related parking option or clearly direct guests to appropriate public parking service if they prefer
  • To ensure customer satisfaction by offering the highest caliber of service to the hotel guest on arrival and departure and throughout the length of the guest #39;s stay
  • Greet all guests and co-workers with a smile and an appropriate hospitality greeting
  • Ensure all vehicle keys are clearly identified and stored in a locked location
  • Provide the guest with detailed parking fees and a clear explanation of valet benefits
  • Ensure all entrance areas are free and clear from congestion for arrivals and departures of vehicles by ensuring all cars are parked in an expedient manner
  • Complete thorough walk around of guest vehicles prior to entering the garage and highlight any damage on the corresponding valet parking ticket
  • When requested or anticipated, will provide guests with information and answers to questions about Hotel facilities, meeting functions, dining facilities, local transportation alternatives and tourist attractions
  • Provide the removal of items from stored vehicles if required, and other miscellaneous services requested by the guest or supervisor in a timely manner
  • Assist in ensuring guest and co-worker safety and security by reporting any suspicious or unusual behavior or occurrence to the appropriate supervisor on duty and informing security
  • Strict adherence to Fairmont Service Standard Expectations as it relates to valet parking
  • In the course of normal duties; observe, report or take immediate corrective action on deficiencies, malfunctions, and untidiness
  • Able to operate all types of vehicles (manual and regular transmission)
  • Other duties as assigned

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