Manager of Operations - Jobs in Winnipeg (Transcona), Manitoba, Canada, R2C

Job Description

Job Title Regional Operations Manager-WinnipegPositionFull timeLocation:WinnipegSalary:$65,000-$80,000/Year*Up to 10% of annual earning bonus available for achieving targets.* Flexible schedule given schedules and client/subcontractor needs are adequately metEmployer Name and Contact Information :Domus Building Cleaning1366 Triole ST, Ottawa, ON613-295-1763Position SummaryWith over 40 years of industry-leading janitorial and facility maintenance services, Domus is redefiningquot;Reflecting Excellence. quot; Managing a portfolio of over 4,000,000 sq. ft. within Manitoba, across 45+ retail and commercial sites, we go beyond cleaning buildings—we drive operational success, build strong client relationships, and empower teams.The Regional Operations Manager will lead the execution of large-scale janitorial contracts, overseeing project timelines, subcontractor performance, and quality control. The ideal candidate is an experienced project manager with strong leadership skills, clean industry experience, capable of navigating a fast-paced, multi-site environment while optimizing resources and ensuring compliance.This is a hands-on leadership role requiring a mix of strategic oversight, team management, and direct involvement in day-to-day operations. Expect frequent travel within the assigned region, as well as engagement with the night cleaning crew to ensure compliance and performance. A valid driver #39;s license and a clean driving abstract are required.Benefitsamp; Duties:Why You’ll Love Working Here:· 3-weeks paid vacation· 5 Paid Personal Days· Medical/Dental Coverage (70%)· Flexible Work Schedule· Monthly Vehicle and Gas Allowance· Performance based BonusYOU MUST HAVE SOME COMMERCIAL CLEANING EXPERIENCE.Key Responsibilities:Operationalamp; Project Management:

• Oversee and project manage a large-scale janitorial portfolio covering over 4,000,000 sq. ft. across 45+ sites, ensuring consistent execution of service standards.
• Conduct weekly/monthly quality control inspections using digital auditing tools to monitor performance and compliance.
• Implement project planning and scheduling strategies to optimize resources, track subcontractor performance, and ensure operational efficiency.
• Manage budget controls, ensuring subcontractor costs align with financial targets set by Domus.
• Support business expansion by onboarding and integrating new client contracts into the operational framework.

Subcontractoramp; Team Leadership:

• Build and maintain a high-performing network of subcontractors and cleaning teams, ensuring alignment with Domus’ brand and service standards.
• Provide mentorship and hands-on training, coaching teams on efficiency, safety compliance, and best practices in cleaning protocols.
• Enforce subcontractor compliance with legal and contractual obligations, including security clearances, WCB, business licensing, GST, and liability insurance.
• Serve as the primary escalation point for all operational concerns, proactively addressing challenges before they impact service levels.

Clientamp; Stakeholder Engagement:

• Cultivate and strengthen relationships with key clients, serving as the first point of contact for operations, escalations, and service enhancements.
• Conduct regular site visits and performance reviews to proactively address client needs and optimize service delivery.
• Deliver data-driven reporting to clients and internal teams, leveraging analytics to enhance efficiency and track key performance indicators (KPIs).

Facilityamp; Equipment Management:

• Ensure proper maintenance and operation of industrial cleaning equipment, including burnishers, auto scrubbers, and other machinery used across the portfolio.
• Maintain a high standard of safety compliance, ensuring all teams adhere to WHMIS regulations and site-specific requirements.

Required Skillsamp; Qualifications:

• 3+ years of experience managing multi-site janitorial contracts (preferably in retail, commercial, or institutional settings).
• Project management experience preferred—ability to oversee large-scale operations with multiple moving parts.
• Strong leadershipamp; mentorship skills to guide teams, manage subcontractors, and drive operational excellence.
• Hands-on expertise with janitorial equipment (burnishers, auto scrubbers, etc.).
• Proven problem-solving ability to navigate challenges in a fast-paced, dynamic environment.
• Strong relationship management skills—capable of handling client expectations, resolving issues, and maintaining long-term partnerships.
• Proficiency in quality assuranceamp; compliance monitoring, including digital auditing tools for site inspections.
• Excellent negotiationamp; communication skills—ensuring clear expectations with clients, teams, and vendors.

Ready to Elevate Your CareerHow to ApplySend Your Resume ToPhil AdamsEmail: padams@domuscleaning.comPhone Number :613-741-7722Fax Number :613-741-3488