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Systems Analyst, Technology Services - Jobs in Wolfville, NS

Acadia University
Job LocationWolfville, NS
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Competition #21-60-AU:Acadia seeks a Systems Analyst in Technology Services to provide smooth operation and safe, secure computer systems for Acadia University. This role will maintain and improve software systems, document and train for the organization, and provide technical support. Working within the Technology Services Department, specific responsibilities of the position include:

  • Analyze how well software, hardware and the wider IT system fit the needs of the institution.
  • Conduct regular reviews of systems, release notes and roadmaps to generate reports on potential efficiencies and improvement areas for departments.
  • Research and document application issues by conferring with clients, evaluating procedures and processes.
  • Help implement solutions by evaluating and documenting alternative workflows, producing specifications for new or modified systems.
  • Create system guidelines/manuals, run training sessions and workshops on system processes, and provide end user support training.
  • Provide tier-two support for Service Desk staff using the ITSM system to manage incidents.
  • Act as a liaison with software vendors and Enterprise Systems Administrators to track and resolve problem situations.
  • Support system integration and security activities in conjunction with members of the Technology Services team.
QUALIFICATIONS:We are seeking a candidate who has a Bachelor of Computer Science, Computer Systems Analysis, Computer Information Systems (CIS), Management Information Systems (MIS), Business Intelligence or a similar field of study with experience and skills in the following areas:
  • Demonstrated ability creating and managing User Documentation.
  • Integration may require coding and knowledge of SQL server.Experience with Active Directory.
  • Demonstrated problem solving, problem analysis, and documentation skills with the ability to handle parallel projects and priorities.
  • Excellent interpersonal, time management, consultation, and communication skills with an ability to both apply policy and take direction is required.
  • Ability to work independently and as a member of a team with an open-minded proactive approach to problem solving.
THE REWARDS: Acadia offers a comprehensive benefit package in addition to a starting salary to commensurate with qualifications and experience in the range of $50,328 - $61,637 per annum (AUPAT Level 5). To see more information on why Acadia is an employer of choice, please visit our website at: https://hr.acadiau.ca.TO APPLY: To apply for this opportunity, click on the "Apply Now" button and upload your cover letter, resume, and references. For further information or to request a detailed job description, please contact Elektra Papadogiorgaki at elektra.papadogiorgaki@acadiau.ca. Consideration of applications will begin on January 7, 2022.Please be advised that only those invited for an interview will be contacted. The University reserves the right not to fill this position. A six-month eligibility list may be established from this competition to fill future vacancies for identical positions. The University invites applications from all qualified individuals; however, Canadians and permanent residents will be given priority. Acadia University is committed to employment equity and diversity in the workplace and welcomes applications from Aboriginal people, African Nova Scotians, persons with disabilities, visible minorities, women, and persons of any minority sexual orientation or gender identity. Consistent with the principles of employment equity, the primary criterion for appointment to a position is qualifications and professional excellence. Candidates who identify as a member of one of the afore-mentioned groups, and who wish to have the application considered as such, are invited to submit the online Employment Equity Voluntary Self-Identification Form as part of their application package. The university will provide support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicants accessibility needs. If you require accommodation because of a disability or for any other reason during the interview process, please contact elektra.papadogiorgaki@acadiau.ca.Date PostedDec 17, 2021TypeFull-time - PermanentCareer LevelExperiencedCategoryInformation TechnologyCompetition Number21-60-AUWebsitehttps://www2.acadiau.ca/index.phpQuick Apply
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