Communications & Engagement Coordinator - Jobs in York, ON

Job Description

Job Title: Communications & Engagement CoordinatorDepartment: Human ResourcesReporting to: Head of HRContract: PermanentLocation: York with travel required across the UK on a regular basisWe have an exciting vacancy for a Communications & Engagement Coordinator to join our division and provide Communications and Engagement support to our three business areas:Grand Central Rail (GC)Arriva TrainCare (ATC)Arriva UK Trains Central Support (AUKT)The postholder will be responsible for the creation and implementation of engagement initiatives and strategies that are aligned with business culture and the needs of our people. This role will involve leading on all internal communications ensuring that messaging is tailored to each business whilst ensuring consistent messaging.We are professional with a human touch and what you do matters. It’s essential to us that our people feel their voices are heard and that we continuously adapt and grow. Without their hard work and dedication to our customers and our business day in, day out we wouldn’t be where we are today.The successful candidate must be willing to learn how each business operates, build relationships with people at all levels to be able to listen to their views and use this to influence future communications and engagement actions that will make a difference. Whilst your main office base is in the Grand Central Office in York, frequent travel is required so you must be able to work in an agile way.Previous experience of working in communications and engagement in an operational business is an essential attribute for this role. If you have a creative mind and understand why it is so important to engage people, no matter what role they are undertaking within a business and are passionate about getting the message across we would love to hear from you.The Communication & Engagement Coordinator will be responsible for a range of activity within the below areas:Manage all Internal Communications including the preparation of business updates, the development of business briefings and ad hoc communications in support of our wellbeing and engagement strategies.Coordinate all employee surveys and provide action planning supportBe a key contact for the East Coast Digital Programme (ECDP) project and provide engagement advice and communication delivery.Attend internal and external communicators meetings representing GC, ATC and Division.Collating any news on a weekly basis for sharing across the businesses and uploading appropriate content for visibility of all Arriva employees on OneArriva.Ensure systems and frameworks are developed to evaluate the effectiveness of internal communications and engagement strategies to measure impact and ensure added value.Use data and insights to measure the success of communications and engagement strategies and provide metrics to the Heads of HRManage key stakeholder relationships and deliver a programme of activity that ensures we engage and communicate effectively with our people.The selection process:Please apply online by attaching both a CV and Cover Letter detailing why you believe you are the ideal candidate for the Communications & Engagement Coordinator vacancy at Arriva. Please include your current notice period in your application.Applications received will be shortlisted, and successful candidates will be invited to attend an assessment. Please note that online skills assessments and presentations may be used as part of the selection process in order to assess candidates against the essential criteria.To be eligible to apply, you must:Have previous experience of working in communications and engagement in an operational businessBe highly computer literate with advanced Office 365 skillsHave strong stakeholder management skillsHave the ability to take something at idea stage, apply your creativity and see a project all the way through to deliveryThe closing date is 23:59 on 1st December 2021Arriva Group is committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.About us:Grand Central Rail:Grand Central (GC) is an open-access train operator linking the Northeast and West Yorkshire with London. We employ over 150 people and provide the smaller communities on the East Coast Main Line with direct access to London, at affordable prices. We have business locations at Sunderland, Eaglescliffe, Bradford, Wakefield and York. At Grand Central people are at the heart of everything we do, and we are passionate about ensuring a working environment that promotes wellbeing and ensures that our people’s voices are heard.Arriva TrainCare:Arriva TrainCare employs over 250 people and is a leading UK train maintenance company – based in Crewe with six strategically located depots throughout the country that provide high quality locomotive, track plant, rail traction and rolling stock servicing, maintenance and overhaul. ATC offer comprehensive services to Train and Freight Operating Companies, Rolling Stock Leasing Companies and Rail Vehicle & Maintenance Suppliers for modern electric and diesel trains throughout the UK with around the clock 365 days a year operation.Arriva UK Trains Division:Arriva UK Trains (AUKT) is the parent company of all of Arriva’s rail companies, providing co-ordination, project and functional support where required across the train operating companies (Chiltern Railways, Cross Country, Grand Central, Arriva Train Care and Arrival Rail London). AUKT employs c.60 individuals across corporate functions, as well as the Bid Team which bids and acquires rail companies within UK and Europe. AUKT also has an operational arm, the Arriva Road Transport Services business unit (ARTS). ARTS delivers rail replacement bus services to train operating companies across the UK, and employs c.25 colleagues and has a further 200 co-ordinators who are the face of ARTS on the ground for our customers.Chancengleichheit und selbstbestimmte Teilhabe Schwerbehinderter und Gleichgestellter sowie eine respektvolle Zusammenarbeit sind innerhalb des DB Konzerns fest verankerte Grundsätze. Deshalb werden schwerbehinderte Bewerber bei gleicher Eignung bei bevorzugt berücksichtigt.Quick Apply

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